Commercial Manager for Outsourced Suppliers

1 day ago


Ipswich, Suffolk, United Kingdom 1st Executive Full time
Job Title: Supplier Relationship Manager

Job Description:
We are seeking an experienced Supplier Relationship Manager to manage a business-critical BPO supplier for our client, a leading Global Insurance organisation. In this role, you will be responsible for providing expert Supplier Relationship Management capabilities, including creating clear supplier strategies for defined BPO service suppliers (Marketing, Print, and Communications).

Key Responsibilities:
  • Create and implement supplier strategies to drive value, performance, and commercial efficiency from large-scale BPO contracts.
  • Ensure contractual obligations, procurement policy, and business unit objectives are met and evidenced in regular routines.
  • Work closely with the Group Outsourcing Risk Policy team to ensure compliance with 3rd Party Risk requirements.
  • Develop and maintain strong relationships with BPO suppliers to ensure seamless service delivery.


Requirements:
To be successful in this role, you will need a depth of SRM or Vendor Management experience, with knowledge and awareness of EBA and PRA regulations. You should also have extensive experience in managing outsourced/BPO suppliers in Print, Marketing, and Communications, as well as driving performance in line with contractual KPIs and SLAs. A degree qualification is also desirable. Estimated Salary: Up to £75K + Car Allowance + Excellent Benefits.

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