Commercial Relationship Specialist

12 hours ago


Ipswich, Suffolk, United Kingdom 1st Executive Full time
Role Overview: This is an exciting opportunity to join the 1st Executive team as a Strategic Procurement Manager, responsible for managing our business-critical BPO supplier for group operations. With a strong focus on driving commercial efficiency and performance from large-scale outsourcing contracts, you will contribute to the ongoing development and implementation of best-in-class SRM processes, policies, and methodologies.

Salary and Benefits: We offer an attractive package, including up to £75K + Car Allowance + Excellent Benefits. Our salary reflects the expertise and skills required for this challenging role.

About the Job: As a skilled Commercial Relationship Specialist, you will be responsible for developing and executing clear supplier strategies (commercial, contractual, and risk) for our defined BPO service supplier. You will also ensure contractual obligations, procurement policy, and business unit objectives are met and evidenced through regular routines. Additionally, you will contribute to the establishment of future transformation capability required to improve, digitize, and automate services in line with regulatory guidelines.

Responsibilities:
  • Provide expert supplier relationship management capability using your experience of supplier risk and relationship management.
  • Help establish future transformation capability required to improve, digitize, and automate services in line with regulatory guidelines.
  • Drive performance in line with contractual KPI's and SLA's.

Requirements:
  • Demonstrates a depth of SRM or Vendor Management experience, with knowledge and awareness of EBA and PRA regulations.
  • Extensive experience in managing outsourced/BPO suppliers in Print, Marketing, and Communications.
  • Able to apply knowledge of the UK outsourcing market to develop the supplier relationship strategy, balancing external trends against business objectives and desired customer outcomes.
  • Experience of driving performance in line with contractual KPI's and SLA's.
  • Experience of 3rd Party Risk (TP) - in accordance with Group Outsourcing Risk Policy.
  • Ideally Degree qualified.


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