Cloud Contact Center Expert
3 weeks ago
We are seeking a highly skilled Cloud Contact Center Expert to join our team at Eventus Solutions Group. As a Cloud Contact Center Expert, you will be responsible for designing and implementing complex cloud-based contact center solutions that meet the needs of our clients.
Key responsibilities include defining overall CXone, Genesys Cloud or Amazon Connect Application architectures, creating designs that leverage legacy/on-premises solutions and CCaaS systems, and managing project initiatives to address digital transformation goals and business priorities.
The ideal candidate will have 10+ years' experience in Contact Center and UC environments, with 5 or more years of experience with software architecture and design. They will also have experience with enterprise ACD, CTI, and IVR, as well as API integrations and web service experience.
Additional responsibilities include building actionable and achievable CCaaS transformation plans, defining and building tools and libraries to augment CCaaS vendor capabilities, and creating sales demos within Eventus lab environments.
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Cloud Contact Center Architecture Expert
3 weeks ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeCloud Contact Center Architecture Expert Job Summary:">We are seeking an experienced Cloud Contact Center Architecture Expert to join our team. As a key member of our architecture team, you will be responsible for designing and implementing cloud-based contact center architectures that meet our clients' needs and exceed their expectations.">Key...
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AWS Contact Center Expert
3 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeCloud Contact Center Expert Job OpeningWe're looking for a Cloud Contact Center Expert to join our team in designing and implementing cloud-based contact center solutions. As a key member of the Amazon Connect Specialist Team, you'll work closely with customers to understand their needs and develop customized solutions to meet those needs.This role requires...
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Cloud Contact Center Expert
4 weeks ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeAbout the RoleThe successful candidate will have a strong understanding of software development and experience working with CXone, Genesys Cloud, or Amazon Connect platforms. They will be responsible for designing and engineering complex Contact Center applications for large enterprises.
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Cloud Contact Center Solutions Specialist
4 weeks ago
London, Greater London, United Kingdom Amazon Full timeAbout the RoleAs a Cloud Contact Center Solutions Specialist, you will play a crucial role in driving customer success for Amazon Connect, a cloud contact center service. Your primary objective will be to advise strategic customers on adoption and optimization of our solutions.You will collaborate with cross-functional teams to deliver compelling...
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Cloud-based Contact Center Designer
4 weeks ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeJoin Our TeamWe are seeking a talented CCaaS Application Architect to join our team at Eventus Solutions Group.About the Position:Design and implement cloud-based contact center solutions for enterprise clients.Work closely with clients and internal teams to deliver successful projects.Develop and maintain expertise in contact center platforms, including...
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Cloud Contact Center Technical Lead
4 weeks ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeCCaaS Application Architect Job Summary:We are seeking an experienced CCaaS Application Architect to join our team at Eventus Solutions Group. This is a remote-based position that requires the ability to work Eastern Standard Time hours. As a CCaaS Application Architect, you will be responsible for designing and implementing cloud-based contact center...
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Cloud-Based Contact Center Solutions Expert
3 weeks ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeJob OverviewEventus Solutions Group is seeking a highly skilled Contact Center Architecture Expert to join our team. As an experienced professional in the field of contact center architecture, you will play a crucial role in designing and implementing cutting-edge technologies for our clients.Key Responsibilities:Define overall contact center architectures,...
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Cloud Contact Center Expert
2 weeks ago
London, Greater London, United Kingdom Amazon Full timeAWS Customer Success Specialist Solutions Architect Job DescriptionJob Title: AWS Customer Success Specialist Solutions ArchitectLocation: FlexibleJob Type: Full-timeSalary: $140,000 - $200,000 per yearBenefits: Comprehensive benefits package including health insurance, retirement plans, and paid time off.We are seeking an experienced AWS Customer Success...
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Senior Facilities Professional
4 weeks ago
London, Greater London, United Kingdom Alibaba Cloud Full timeJob Overview:Alibaba Cloud seeks a seasoned expert to spearhead our data center operations. As a key member of our team, you will drive the development of comprehensive operational frameworks, foster collaboration between stakeholders, and ensure seamless integration with vendors.Main Responsibilities:Cultivate and maintain relationships with key...
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Enterprise Contact Center Architect
3 weeks ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeAbout the RoleEventus Solutions Group is looking for a seasoned CCaaS Application Architect to join our team. This is an exciting opportunity to work on complex Contact Center applications for some of the largest companies in the world.Estimated SalaryThe estimated salary for this role is between $120,000 and $180,000 per year, depending on experience.Job...
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Cloud Contact Center Specialist
2 months ago
London, Greater London, United Kingdom Amazon Full timeAward-winning Amazon seeks an experienced Cloud Contact Center Specialist to join our team in driving customer success. As a key player in our Amazon Connect Customer Success Specialist (CSS) team, you will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to...
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Contact Center Innovator
4 weeks ago
London, Greater London, United Kingdom VDart Inc Full timeAbout the Role:We are looking for an experienced AI Solutions Architect to join our team in London. The successful candidate will have a proven track record of developing and implementing cutting-edge AI solutions and will be responsible for leading the strategic vision for AI implementation in contact center operations.Key Responsibilities:Develop and...
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Enterprise Contact Center Architect
4 weeks ago
London, Greater London, United Kingdom Experis - ManpowerGroup Full timeRole SummaryWe are seeking an Enterprise Contact Center Architect to join our team at Experis - ManpowerGroup. The ideal candidate will have a deep understanding of Contact Center applications and experience in leading the development and implementation of architecture strategy and standards.The successful candidate will have a strong background in...
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Contact Center AI Strategist
3 weeks ago
London, Greater London, United Kingdom LTIMindtree Full timeContact Center AI StrategistWe are seeking a skilled Contact Center AI Strategist to join our team at LTIMindtree. In this role, you will be responsible for driving the strategic vision for AI implementation in contact center operations and developing innovative AI solutions.Estimated Salary: £110,000 - £140,000 per annumAbout the Role:Develop and...
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Data Center Operations Manager
3 weeks ago
London, Greater London, United Kingdom Alibaba Cloud Full timeJob Title: Data Center Operations ManagerLocation: GlobalWe are seeking a highly experienced Data Center Operations Manager to join our team at Alibaba Cloud. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our data centers, ensuring they run smoothly and efficiently.Key Responsibilities:Manage and...
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Data Center Operations Leader
3 weeks ago
London, Greater London, United Kingdom Alibaba Cloud Full timeJob Description:The Senior Facilities Manager, Data Center is responsible for managing and maintaining the smooth operation of Alibaba Cloud's data centers. This role involves collaborating with internal and external stakeholders to develop Change Management procedures and tools, as well as ensuring that vendors adhere to Service Level Agreements (SLAs).This...
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Enterprise Contact Center Architect
4 weeks ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeAbout the JobEventus Solutions Group is seeking a seasoned Enterprise Contact Center Architect to join our team. As an experienced professional in the field of cloud-based contact center solutions, you will play a crucial role in designing and implementing cutting-edge technologies for our clients.Job Summary:We are looking for a highly skilled CCaaS...
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Cloud and Data Center Expert
4 weeks ago
London, Greater London, United Kingdom Vantage Data Centers Full timeWe are seeking a skilled Technical Sales Manager to lead the development and execution of advanced technical solutions supporting both pre-sales and technical initiatives.About Vantage Data CentersVantage Data Centers powers the technology of the world's well-known hyperscalers, cloud providers, and large enterprises.The ideal candidate will have proven...
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Senior Contact Center Specialist
2 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are looking for a highly skilled Enterprise Adoption Expert to join our team at ENGINEERINGUK. As a key player in our customer success strategy, you will be responsible for driving the adoption of Amazon Connect among our clients.Key ResponsibilitiesDevelop and execute account plans to maximize customer value and adoption of Amazon...
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Global Facilities Expert
3 weeks ago
London, Greater London, United Kingdom Alibaba Cloud Full timeData Center Expert Wanted!We are seeking an experienced Data Center Expert to join our team at Alibaba Cloud. As a key member of our operations team, you will be responsible for managing the day-to-day activities of our data centers, ensuring they run smoothly and efficiently.Key Responsibilities:Collaborate with internal/external stakeholders to define data...