Enterprise Contact Center Architect
11 hours ago
We are seeking an Enterprise Contact Center Architect to join our team at Experis - ManpowerGroup. The ideal candidate will have a deep understanding of Contact Center applications and experience in leading the development and implementation of architecture strategy and standards.
The successful candidate will have a strong background in applications running on MS Windows platform, with working knowledge of Contact Centre applications like IVR, Genesys etc. Experience with Microsoft Office products, Agile methodology, and Cloud experience - AWS certification preferred.
We estimate the salary for this role to be around £600-650 per day, depending on the location.
Responsibilities- Develop and implement Contact Center architecture strategy and standards.
- Support the business to define a coherent technology change portfolio that enables delivery of the global business/global function strategy.
- Collaborate with development teams to ensure quality technical deliverables.
- 8-10+ years of experience in applications running on MS Windows platform.
- Working knowledge of Contact Centre applications like IVR, Genesys etc.
- Experience with Microsoft Office products - O365, PowerPoint, Word, Teams, and Excel.
- Strong analysis skills - definition of use cases/sequence diagrams essential.
- Operating in an Agile-based methodology environment.
- Cloud experience - AWS certification preferred.
-
Enterprise Contact Center Architect
9 hours ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeAbout the JobEventus Solutions Group is seeking a seasoned Enterprise Contact Center Architect to join our team. As an experienced professional in the field of cloud-based contact center solutions, you will play a crucial role in designing and implementing cutting-edge technologies for our clients.Job Summary:We are looking for a highly skilled CCaaS...
-
Enterprise Contact Center Advisor
4 weeks ago
London, Greater London, United Kingdom Amazon Full timeAbout the Company:AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders.Job Description:We are seeking an experienced Contact Center as a...
-
Enterprise Contact Center Engineer
3 weeks ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeWe are looking for a highly skilled Enterprise Contact Center Engineer to join our team in the UK.The successful candidate will have extensive experience with CCaaS platforms, software development, and cloud communications. They will be responsible for designing and implementing complex contact center applications, managing project initiatives, and...
-
Cloud Contact Center Architect
4 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeJob OverviewENGINEERINGUK is seeking a highly skilled Cloud Contact Center Architect to join our team. As a key member of our organization, you will be responsible for designing and implementing innovative cloud contact center solutions for our customers.About the RoleThis is a highly technical position that requires deep expertise in cloud contact centers,...
-
Cloud-based Contact Center Designer
3 days ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeJoin Our TeamWe are seeking a talented CCaaS Application Architect to join our team at Eventus Solutions Group.About the Position:Design and implement cloud-based contact center solutions for enterprise clients.Work closely with clients and internal teams to deliver successful projects.Develop and maintain expertise in contact center platforms, including...
-
Enterprise IT Architect
3 days ago
London, Greater London, United Kingdom Tesco Partners Full time**Enterprise IT Architect PositionWe are seeking an experienced Enterprise IT Architect to join our team at Tesco Partners. As an Enterprise IT Architect, you will be responsible for designing and implementing our enterprise IT infrastructure.**About the Role:You will design and implement our enterprise IT infrastructure using cloud-based technologies.You...
-
Contact Center Innovator
3 days ago
London, Greater London, United Kingdom VDart Inc Full timeAbout the Role:We are looking for an experienced AI Solutions Architect to join our team in London. The successful candidate will have a proven track record of developing and implementing cutting-edge AI solutions and will be responsible for leading the strategic vision for AI implementation in contact center operations.Key Responsibilities:Develop and...
-
Cloud Contact Center Expert
3 days ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeAbout the RoleThe successful candidate will have a strong understanding of software development and experience working with CXone, Genesys Cloud, or Amazon Connect platforms. They will be responsible for designing and engineering complex Contact Center applications for large enterprises.
-
Cloud Contact Center Expert
3 weeks ago
London, Greater London, United Kingdom NICE Full time**Job Title:** Cloud Contact Center Expert**Estimated Salary:** $110,000 - $140,000 per year.Job SummaryWe are seeking an experienced Solutions Architect to join our team. In this role, you will work closely with clients to develop customized solutions that meet their contact center needs.About NICENICE is a leading provider of contact center solutions. Our...
-
Enterprise Cloud Architect Lead
3 days ago
London, Greater London, United Kingdom Apply Recruitment Full timeAbout the Role:We are currently recruiting for an Enterprise Cloud Architect Lead to join our team at Apply Recruitment. This is a fantastic opportunity for a highly skilled individual to take on a leadership role in designing and implementing enterprise-level cloud solutions.As part of our Cloud Platform Team, you will be responsible for developing,...
-
Enterprise Cloud Solutions Specialist
4 weeks ago
London, Greater London, United Kingdom Cutover Enterprise Full timeCutover Enterprise is seeking a talented AWS Cloud Architect to join our team. As a key member of our technical staff, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our customers.The ideal candidate will have a strong background in cloud computing, with experience in AWS architecture and design. They will...
-
Cloud Contact Center Technical Lead
3 days ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeCCaaS Application Architect Job Summary:We are seeking an experienced CCaaS Application Architect to join our team at Eventus Solutions Group. This is a remote-based position that requires the ability to work Eastern Standard Time hours. As a CCaaS Application Architect, you will be responsible for designing and implementing cloud-based contact center...
-
Enterprise CCaaS Solutions Architect
4 weeks ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeRole OverviewAs a seasoned Enterprise CCaaS Solutions Architect at Eventus Solutions Group, you will be responsible for designing and engineering complex Contact Center applications for some of the largest companies in the world.Key ResponsibilitiesDevelop overall CXone, Genesys Cloud or Amazon Connect application architectures, including networks, WFM,...
-
IT Enterprise Architect
10 hours ago
London, Greater London, United Kingdom Permanent Futures Ltd Full timeWe are seeking an experienced IT Enterprise Architect to join our team at Permanent Futures Ltd.">About the Role:The successful candidate will support the Senior Architect (aka Chief Technical Architect) in providing enterprise design and support expertise for various ICT projects and the overall client architecture. This is a long-term contract with a...
-
Cloud Contact Center Specialist
4 weeks ago
London, Greater London, United Kingdom Amazon Full timeAward-winning Amazon seeks an experienced Cloud Contact Center Specialist to join our team in driving customer success. As a key player in our Amazon Connect Customer Success Specialist (CSS) team, you will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to...
-
Enterprise Architect
3 days ago
London, Greater London, United Kingdom Anson McCade Full time £100,000Enterprise Architect: We are seeking an experienced Enterprise Architect to join our team at Anson McCade. The successful candidate will have 3-5 years of experience in integration architecture or software architecture, focusing on enterprise systems integration. Key responsibilities include designing and implementing end-to-end integration solutions,...
-
CCaaS Application Architect
2 months ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeCCaaS Application Architect Job DescriptionThe ideal candidate will possess a solid understanding of software development and the CXone, Genesys Cloud or Amazon Connect platform. They will be responsible for designing and engineering complex Contact Center applications for large enterprise clients.Key Responsibilities:Developing and implementing CCaaS...
-
Enterprise Architect
3 days ago
London, Greater London, United Kingdom CV-Library Full timeJob Title: Enterprise ArchitectWe are seeking an experienced Enterprise Architect to lead the development of our Value Stream, focusing on long-term strategy and ensuring cohesive solutions align with enterprise standards and bank-wide strategy.Key Responsibilities:Define the architectural vision and strategy for the domain, aligned with the bank's broader...
-
Enterprise Architect
10 hours ago
London, Greater London, United Kingdom Amazon Full timeJob OverviewA high-level Enterprise Architect is sought after by AWS to lead complex commercial pursuits and drive revenue growth from enterprise-level customers.As a key member of the Strategic Customer Engagements team, you will work closely with senior customer leaders to develop a common vision and architecture based on the transformation strategy.
-
Enterprise Data Architect
4 weeks ago
London, Greater London, United Kingdom amber labs Full timeWe are looking for an experienced Enterprise Data Architect to join our team at Amber Labs. As a key member of our technical team, you will play a crucial role in designing and implementing data products that meet the needs of our clients.About the JobThe successful candidate will have strong technical skills, excellent problem-solving abilities, and the...