Enterprise Contact Center Engineer
2 weeks ago
We are looking for a highly skilled Enterprise Contact Center Engineer to join our team in the UK.
The successful candidate will have extensive experience with CCaaS platforms, software development, and cloud communications. They will be responsible for designing and implementing complex contact center applications, managing project initiatives, and collaborating with clients and internal teams.
The estimated salary for this role is £130,000 - £160,000 per year, depending on experience. Our company offers a dynamic and entrepreneurial work environment, competitive total rewards program, and comprehensive benefits package.
Key Responsibilities:
- Design and implement CCaaS solutions for enterprise clients
- Manage project initiatives and address digital transformation goals
- Develop and maintain technical documentation and knowledge base
- Collaborate with clients and internal teams to ensure successful implementation
Requirements:
- Bachelor's degree in computer science, IT, or engineering
- 10+ years' experience in contact center and UC environments
- 5+ years of experience with software architecture and design
- Strong technical skills, including programming languages and network infrastructure
-
Enterprise Contact Center Advisor
3 weeks ago
London, Greater London, United Kingdom Amazon Full timeAbout the Company:AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders.Job Description:We are seeking an experienced Contact Center as a...
-
Cloud Contact Center Specialist
3 weeks ago
London, Greater London, United Kingdom Amazon Full timeAward-winning Amazon seeks an experienced Cloud Contact Center Specialist to join our team in driving customer success. As a key player in our Amazon Connect Customer Success Specialist (CSS) team, you will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to...
-
Cloud Contact Center Architect
3 weeks ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeJob OverviewENGINEERINGUK is seeking a highly skilled Cloud Contact Center Architect to join our team. As a key member of our organization, you will be responsible for designing and implementing innovative cloud contact center solutions for our customers.About the RoleThis is a highly technical position that requires deep expertise in cloud contact centers,...
-
Cloud Contact Center Specialist
3 weeks ago
London, Greater London, United Kingdom JAM IT Consultancy Ltd Full timeWe are JAM IT Consultancy Ltd, a forward-thinking company specializing in omni-channel cloud contact center solutions and bespoke integration systems. As a Cloud Contact Center Specialist, you will play a crucial role in making mass personalization a reality.About the RoleDesign and implement cloud contact center solutions that drive customer loyalty and...
-
Cloud Contact Center Expert
2 weeks ago
London, Greater London, United Kingdom NICE Full time**Job Title:** Cloud Contact Center Expert**Estimated Salary:** $110,000 - $140,000 per year.Job SummaryWe are seeking an experienced Solutions Architect to join our team. In this role, you will work closely with clients to develop customized solutions that meet their contact center needs.About NICENICE is a leading provider of contact center solutions. Our...
-
London, Greater London, United Kingdom Natterbox Limited Full timeUnlock Your Sales Potential with Natterbox LimitedNatterbox Limited, a leading provider of cutting-edge contact center technology, is seeking an experienced Senior Account Executive to drive revenue growth and deliver exceptional customer experiences. Located in the UK, USA, or Australia, this role offers a unique opportunity to join a dynamic team and...
-
Enterprise Cloud Solutions Specialist
3 weeks ago
London, Greater London, United Kingdom Cutover Enterprise Full timeCutover Enterprise is seeking a talented AWS Cloud Architect to join our team. As a key member of our technical staff, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our customers.The ideal candidate will have a strong background in cloud computing, with experience in AWS architecture and design. They will...
-
Data Center Design Engineer
2 weeks ago
London, Greater London, United Kingdom Amazon Data Services UK Limited Full timeAbout the JobThe Colocation Regional Engineer role at Amazon Data Services UK Limited offers an exciting opportunity to join our team of experts in designing, building, and operating mission-critical data centers. As a key member of our Data Center Field Engineering Team, you will be responsible for driving Mechanical/Electrical Engineering services,...
-
Data Center Infrastructure Manager
3 weeks ago
London, Greater London, United Kingdom Oracle Full timeJob Summary:We are seeking an experienced Data Center Infrastructure Manager to lead our Global Data Center Design and Construction team in the EMEA Region. This role will play a key part in developing and implementing facility infrastructure design standards, technical site selection, and white space construction projects.About Us:Oracle Cloud...
-
SSE Enterprise BMS Project Engineer
3 weeks ago
London, Greater London, United Kingdom SSE Enterprise Full timeProject Engineer for Building Management Systems and ControlsWe are seeking a highly skilled Project Engineer to join our growing team at SSE Enterprise, working across London and South East England. This is an excellent opportunity for individuals with experience in the BEMS & Building Controls industries in the UK to work with a great reputation and...
-
London, Greater London, United Kingdom AirSearch Full timeCompany OverviewAirSearch is a pioneering company at the forefront of connectivity solutions provisioning, dedicated to delivering innovative data center solutions to meet the evolving needs of large enterprises.
-
Enterprise Windows Server Engineer
3 weeks ago
London, Greater London, United Kingdom IMG LIVE Full timeJob Title: Enterprise Windows Server EngineerEstimated Salary: $160,000 - $220,000 per yearAbout the Role:IMG LIVE is seeking an experienced Enterprise Windows Server Engineer to join our team.The successful candidate will be responsible for designing, implementing, and maintaining Windows Server environments, interacting with users as a second/third level...
-
Enterprise Network Engineering Lead
3 weeks ago
London, Greater London, United Kingdom Wolters Kluwer N.V. Full timeAbout the RoleThe Global Business Services (GBS) Network Operations team oversees and supports Wolters Kluwer's Enterprise Network, spanning multiple public/private clouds, data centers, and offices worldwide. We are seeking an experienced Enterprise Network Engineering Lead to join our team.Key ResponsibilitiesManage and maintain global cloud network for...
-
Enterprise Facility Manager
2 weeks ago
London, Greater London, United Kingdom Amazon Data Services UK Limited Full timeAbout the PositionThe Colocation Regional Engineer role at Amazon Data Services UK Limited offers an exciting opportunity to work on designing, building, and operating mission-critical data centers. As a key member of our Data Center Field Engineering Team, you will be responsible for driving Mechanical/Electrical Engineering services, construction, and...
-
Enterprise CCaaS Solutions Architect
4 weeks ago
London, Greater London, United Kingdom Eventus Solutions Group Full timeRole OverviewAs a seasoned Enterprise CCaaS Solutions Architect at Eventus Solutions Group, you will be responsible for designing and engineering complex Contact Center applications for some of the largest companies in the world.Key ResponsibilitiesDevelop overall CXone, Genesys Cloud or Amazon Connect application architectures, including networks, WFM,...
-
Global Data Center Infrastructure Specialist
4 weeks ago
London, Greater London, United Kingdom Amazon Data Services UK Limited Full timeA competitive salary of £90,000 - £110,000 per annum.About the JobAs a Colocation Regional Engineer at Amazon Data Services UK Limited, you will play a key role in driving the delivery of high-quality data center infrastructure projects. You will work closely with cross-functional teams to design, plan, and implement enterprise data centers that meet...
-
Contact Center Agent
3 weeks ago
London, Greater London, United Kingdom Kone México Full timeCustomer Care Agent Job DescriptionThis is a permanent position based at our Dublin office, Monday to Thursday 08:30-17:00 and Friday 08:30-16:00. The successful candidate will be responsible for managing incoming requests from customers and providing them with adequate information and support.About KONEKONE is a leading company in the lift and escalator...
-
Data Center Technologist
3 weeks ago
London, Greater London, United Kingdom Endeavour Recruitment Solutions Full timeOur client, a leading UK-based company, is seeking an experienced Solution/Infrastructure Architect (T1 SR) to join their team for a contract that will initially last until the end of the year with possible extension.You will be working with Data Center Technologies (DCT), which is part of Core Networks & Operations and responsible for designing solutions...
-
Data Center Expert
1 month ago
London, Greater London, United Kingdom Computacenter AG & Co. oHG Full timeJob DescriptionAt Computacenter AG & Co. oHG, we're seeking a skilled Data Center Expert to join our Solutions team. As a key member of our Data Center & Hybrid business, you'll be responsible for working closely with our Solution Sales Specialists and Account Managers to identify, qualify, and progress complex transformation opportunities in the fields of...
-
Network Software Engineer
3 weeks ago
London, Greater London, United Kingdom Canonical Full timeAt Canonical, we are building a team to bring the best open source networking software to market in a well-integrated and opinionated stack. This innovative stack will leverage the latest hyperscaler innovations to benefit end-users and enterprise customers.We collaborate with leading networking silicon providers to optimize Ubuntu and related applications...