Help Desk Engineer
2 days ago
In Technology Group is seeking a highly skilled Help Desk Engineer to join our team.
**Job Summary:** This is a fantastic opportunity for an experienced engineer to work with our clients, providing technical support and resolving IT issues.
**Responsibilities:**
- Deliver exceptional customer service to clients via phone, email, or remote access.
- Diagnose and resolve complex IT issues in a timely and efficient manner.
- Collaborate with the IT team to ensure seamless support delivery.
**Requirements:**
- Extensive knowledge of Windows operating systems, Active Directory, and Microsoft 365 applications.
- Working knowledge of Windows servers, storage solutions, and virtualization technologies.
**Why Join Us:**
- We offer a competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive team environment.
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