Fertility Centre Booking Coordinator

1 month ago


Liverpool, Liverpool, United Kingdom Liverpool Women's NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Booking and Scheduling Clerk to join our team at the Liverpool Women's NHS Foundation Trust. The successful candidate will be responsible for managing patient clinic appointments, communicating with patients, and ensuring efficient use of resources.

Key Responsibilities

  • Undertake booking and scheduling of patient clinic appointments
  • Communicate appointment information to patients
  • Oversee the scheduling and booking appointment service
  • Ensure accurate and timely data collection
  • Advising the Operational management team on capacity issues
  • Register NHS patients and prepare patient files
  • Distribute or file patient information
  • Maintain the Hewitt Centre's case note filing system

Requirements

  • Understanding of confidentiality, Data Protection and Caldicott principles
  • Extensive knowledge of NHS waiting lists & pathway management requirements and procedures
  • Excellent level of numeracy and literacy skills
  • Good keyboard & PC skills
  • Working knowledge of Microsoft Office packages Outlook, Word, Excel
  • Organised & methodical with an attention to detail
  • Ability to analyse information and report information to others
  • Ability to maintain accuracy to high standards
  • Ability to make best use of time and resources

About Us

Liverpool Women's delivers the highest standards of care for women, babies and their families. We are an exciting environment to work in and a great place to develop your career.

We value the contribution of individual talent and are committed to having a workforce that is representative of the local community. We will consider requests for flexible working.

Our core value is to 'Be Kind' and we have an ambition to 'Be Brilliant' with the best people, giving the safest care, to provide outstanding experiences.



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