Outpatient Clinic Coordinator
4 weeks ago
About the Role
We are seeking an experienced and organized individual to join our team as an Outpatient Receptionist. The successful candidate will be responsible for providing administrative support to our outpatient departments, ensuring a smooth and efficient experience for our patients.
Main Responsibilities
- Provide reception cover for outpatient clinics, ensuring that patients are checked in and processed efficiently.
- Book outpatient appointments and manage patient records, ensuring accuracy and confidentiality.
- Deal with telephone queries and provide excellent customer service to our patients and colleagues.
- Calculate and authorize patient travel expenses, following Trust policy and guidelines.
- Process patient information and case notes, ensuring data quality and confidentiality.
- Liaise with colleagues, secretariat, and other departments to provide a courteous and efficient service.
About Us
The Walton Centre NHS Foundation Trust is a leading provider of neurology and neurosurgery services, dedicated to delivering excellent patient care and outcomes. We are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC) and are committed to investing in our people and their wellbeing.
As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals, contributing to the delivery of high-quality patient care and services. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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