Service Booking Coordinator

4 weeks ago


Liverpool, Liverpool, United Kingdom Richard Abson Group Full time

About the Role:

We are seeking a skilled Service Booking Administrator to join the Richard Abson Group team. The successful candidate will be responsible for ensuring the smooth operation of our service department, including scheduling and booking service work, and communicating with customers to provide updates and advice.

Key Responsibilities:

  • Manage service bookings and schedules using our online system
  • Respond to service-related calls and emails, and provide advice to customers
  • Assist Service Advisors with administration tasks as needed
  • Make follow-up calls to customers after service visits
  • Chase service reminder bookings

Requirements:

The ideal candidate will have a strong customer service background, be able to work under pressure, and have a basic understanding of how vehicles work. They will also be computer literate and have excellent communication skills.

As a Service Booking Administrator, you will play a vital role in ensuring the smooth operation of our service department and providing an excellent customer experience. If you are a motivated and organized individual with a passion for customer service, we would love to hear from you.



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