Complaints Resolution Advisor

1 week ago


London, Greater London, United Kingdom Splend Full time
About Us: At Splend, we're revolutionizing the way people own and operate a vehicle. Our mission is to make electric vehicles accessible to everyone, reducing the carbon footprint of the transportation sector.

We're looking for an experienced Customer Service Representative to join our team in Central London. As the first point of contact between Splend and our customers, you'll play a crucial role in delivering exceptional support and timely issue resolution.

The ideal candidate will have excellent communication skills and experience in a fast-paced customer service environment. You'll work closely with our customers to resolve their complaints and inquiries, ensuring regulatory compliance and building strong relationships with our clients.

Our benefits package includes performance-based bonus and commission plans, flexible leave options, health and wellbeing benefits, employee assistance program, and dedicated learning & development platform. Our company values diversity and inclusion, creating a workplace where everyone is respected and supported.

Your estimated salary is £28,000 - £38,000 per annum, based on your experience and qualifications.

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