Clinical Support Team Leader Outpatient Booking Team

2 months ago


Macclesfield, Cheshire East, United Kingdom East Cheshire NHS Trust Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our Outpatient Booking Team at East Cheshire NHS Trust. As a key member of our team, you will be responsible for supporting the Outpatient Management Team in delivering a consistent and coordinated approach to the operational management of outpatient services.

Key Responsibilities

  • Support the Outpatient Management Team in delivering a consistent and coordinated approach to the operational management of outpatient services.
  • Ensure staff receive appropriate levels of training and supervision.
  • Update relevant computerized booking systems for clinic maintenance, ensuring accuracy and timeliness.
  • Manage appointment capacity and monitor patient appointment timeliness and utilization of cancelled appointments.
  • Manage the booking team on a day-to-day basis, implementing changes to ensure a clear operational streamlined approach.
  • Follow Trust Policies regarding patient information, storage of case notes, and tracking procedures.

About Us

At East Cheshire NHS Trust, we value our people and strive to create a positive and inclusive work environment. We offer opportunities for development and growth, and we are committed to delivering outstanding care and improving the health of our community.

Requirements

  • Previous team leader experience.
  • Experience in clinic scheduling and management of clinic changes.
  • Experience in instructing and training others.
  • Commitment to developing individual staff and teams.
  • Experience managing administrative services in an NHS setting.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced Team Leader looking for a new challenge, we encourage you to apply.



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