Clinical Team Leader Outpatient Booking Team
2 weeks ago
An exciting opportunity has arisen for a Team Leader in the Outpatients Booking Team at East Cheshire NHS Trust. We are seeking a highly motivated and experienced individual to lead our team in delivering a consistent and coordinated approach to the operational management of outpatient services.
Main Responsibilities- Support the Outpatient Management Team in delivering a high-quality service to patients.
- Ensure staff receive appropriate levels of training and supervision to meet the needs of the team and the service.
- Manage appointment capacity and monitor the timeliness of patient appointments and utilization of cancelled appointments.
- Manage the booking team on a day-to-day basis, ensuring implementation of changes to ensure a clear operational streamlined approach is delivered to the team supported by standard operational procedures.
- Follow Trust Policies in relation to patient information, storage of case notes, and tracking procedures.
East Cheshire NHS Trust is a great place to work, with a real sense of community and a commitment to delivering outstanding care and improving the health of all the people we serve. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race, or religion.
Person SpecificationEssential
- NVQ (National Vocational Qualification) Level 4 or 5
- Foundation degree or equivalent
Desirable
- ECDL (European Computer Driving Licence)
Knowledge & Skills
Essential
- Knowledge across a range of outpatient procedures and systems acquired through work-based training
- Awareness of current NHS priorities and targets
- Knowledge of NHS information systems
- Understanding of confidentiality and the Data Protection Act 1998
- Knowledge of relevant HR/Health and Safety
Experience
Essential
- Previous team leader experience
- Experience of clinic scheduling and management of clinic changes
- Experience of instructing/training others
- Committed to developing individual staff and teams
- Experience managing administrative services in an NHS setting
Desirable
- Possess a level of outpatient booking experience
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Macclesfield, Cheshire East, United Kingdom East Cheshire NHS Trust Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our Outpatient Booking Team at East Cheshire NHS Trust. As a key member of our team, you will be responsible for supporting the Outpatient Management Team in delivering a consistent and coordinated approach to the operational management of outpatient services across the...
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Macclesfield, Cheshire East, United Kingdom East Cheshire NHS Trust Full timeJob SummaryAn exciting opportunity has arisen for a Team Leader in the Outpatients Booking Team at East Cheshire NHS Trust. We are seeking a highly motivated and experienced individual to lead our team in delivering a consistent and coordinated approach to the operational management of outpatient services.Main ResponsibilitiesSupport the Outpatient...
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Macclesfield, Cheshire East, United Kingdom East Cheshire NHS Trust Full timeJob SummaryAn exciting opportunity has arisen for a Team Leader in the Outpatients Booking Team at East Cheshire NHS Trust. We are seeking a highly motivated and experienced individual to lead our team in delivering a consistent and coordinated approach to the operational management of outpatient services.Main ResponsibilitiesSupport the Outpatient...
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Macclesfield, Cheshire East, United Kingdom East Cheshire NHS Trust Full timeJob SummaryAn exciting opportunity has arisen for a Team Leader in the Outpatients Booking Team at East Cheshire NHS Trust. We are seeking a highly motivated and experienced individual to lead our team in delivering a consistent and coordinated approach to the operational management of outpatient services.Main ResponsibilitiesTo support the Outpatient...
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Macclesfield, Cheshire East, United Kingdom East Cheshire NHS Trust Full timeAbout the RoleWe are seeking a highly motivated and experienced Team Leader to join our Outpatient Booking Team at East Cheshire NHS Trust. As a key member of our team, you will be responsible for leading and managing a team of administrative staff to ensure the smooth operation of outpatient services.Key ResponsibilitiesSupport the Outpatient Management...
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Macclesfield, Cheshire East, United Kingdom East Cheshire NHS Trust Full timeJob Summary An exciting opportunity has arisen for a Team Leader in the Outpatients Booking Team to support the operational management of outpatient services across the organisation. The post holder will have the ability to work in a fast-paced environment and demonstrate exceptional leadership qualities, with a strong work ethic to deliver to tight...
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Macclesfield, Cheshire East, United Kingdom East Cheshire NHS Trust Full timeJob Summary An exciting opportunity has arisen for a Team Leader in the Outpatients Booking Team to support the operational management of outpatient services across the organisation. The post holder will have the ability to work in a fast-paced environment and demonstrate exceptional leadership qualities, with a strong work ethic to deliver to tight...
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Macclesfield, Cheshire East, United Kingdom East Cheshire NHS Trust Full timeJob SummaryAn exciting opportunity has arisen for a Team Leader in the Outpatients Booking Team. The post holder will have the ability to work in a fast-paced environment and demonstrate exceptional leadership qualities.You will need to be highly motivated, with a strong work ethic to deliver to tight deadlines. You will have a keen eye for detail and a...
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