Customer Experience Director
1 week ago
We are seeking a talented and experienced Assistant Hotel Manager to join our team at Travelodge Poole. As a key member of our hotel operations, you will play a pivotal role in driving success and achieving exceptional results.
About the Role:
The successful candidate will have a proven track record in a service-led customer-facing industry, with a focus on delivering outstanding customer experiences. A passion for leading and developing teams, combined with a drive for results and achievement of KPI targets, is essential for this role.
What We Offer:
In addition to a competitive salary of £27,000, we offer an annual bonus up to 13% by achieving KPI targets. You will also receive flexible and part-time working hours, 50% discount on rooms and food, discounts for friends and family, and a pension scheme totalling 8% (employer contribution 3%).
Our Values:
We value our employees and strive to create a positive and supportive work environment. Our core values include teamwork, innovation, and customer-centricity, which guide everything we do.
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