Customer Experience Director

1 week ago


Worcester, Worcestershire, United Kingdom Travelodge Hotels Limited Full time
Be Part of Something Big - Join Our Hotel Team

We are seeking a talented and experienced Assistant Hotel Manager to join our team at Travelodge Poole. As a key member of our hotel operations, you will play a pivotal role in driving success and achieving exceptional results.

About the Role:

The successful candidate will have a proven track record in a service-led customer-facing industry, with a focus on delivering outstanding customer experiences. A passion for leading and developing teams, combined with a drive for results and achievement of KPI targets, is essential for this role.

What We Offer:

In addition to a competitive salary of £27,000, we offer an annual bonus up to 13% by achieving KPI targets. You will also receive flexible and part-time working hours, 50% discount on rooms and food, discounts for friends and family, and a pension scheme totalling 8% (employer contribution 3%).

Our Values:

We value our employees and strive to create a positive and supportive work environment. Our core values include teamwork, innovation, and customer-centricity, which guide everything we do.

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