Customer Support Director
15 hours ago
Job Title: Customer Support Director
Located in Worcester, we are seeking a Customer Support Director to lead our team and drive customer satisfaction.
The estimated salary for this role is £31,500 per annum.
We offer a range of benefits, including 25 days holiday, a company pension scheme, free onsite parking, and opportunities to attend company events.
This is an exciting opportunity for an experienced professional to join our Next Generation team as a Customer Support Director.
Key Responsibilities:
- Manage the Customer Support team to ensure high-quality service delivery.
- Develop and implement strategic plans to improve customer satisfaction.
- Process and monitor customer orders, ensuring timely delivery.
- Collaborate with our UK-based Regional Sales team to produce reports and strategic information.
- Answer customer queries, resolve issues, and maintain excellent customer relationships.
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