Customer Support Director

15 hours ago


Worcester, Worcestershire, United Kingdom Next Generation Full time

Job Title: Customer Support Director

Located in Worcester, we are seeking a Customer Support Director to lead our team and drive customer satisfaction.

The estimated salary for this role is £31,500 per annum.

We offer a range of benefits, including 25 days holiday, a company pension scheme, free onsite parking, and opportunities to attend company events.

This is an exciting opportunity for an experienced professional to join our Next Generation team as a Customer Support Director.

Key Responsibilities:

  • Manage the Customer Support team to ensure high-quality service delivery.
  • Develop and implement strategic plans to improve customer satisfaction.
  • Process and monitor customer orders, ensuring timely delivery.
  • Collaborate with our UK-based Regional Sales team to produce reports and strategic information.
  • Answer customer queries, resolve issues, and maintain excellent customer relationships.


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