Support Service Manager for Community Outreach

4 days ago


Worcester, Worcestershire, United Kingdom Creative Support Full time

**Company Overview**

Creative Support is a passionate and inclusive organization dedicated to providing exceptional support services to individuals with learning disabilities, mental health conditions, and autism.

**Salary:** £28,000 - £32,000 per annum (dependent on experience)

Job Description:

We are seeking an experienced Team Leader to join our collaborative team in Worcestershire. As a Team Leader, you will play a vital role in overseeing the day-to-day management of services, supporting individuals to maintain their own tenancies, and developing new outreach services across the area.

Key Responsibilities:

  • Coordinating the delivery of care to service users, ensuring that their needs, choices, and preferences are met.
  • Supervising, coaching, and performance managing staff, volunteers, and students to provide effective and personalized care.
  • Ensuring safeguarding measures are in place to protect vulnerable adults and that all staff comply with these policies and procedures.
  • Promoting excellent customer care to service users, their families, and other agencies.
  • Developing warm and trusting relationships with service users.
  • Involvement in referrals and assessments for new packages within the area.

Required Skills and Qualifications:

We are looking for someone with:

  • Good written and verbal communication skills.
  • Strong organizational skills and the ability to prioritize and manage a busy workload.
  • Flexibility to meet the needs of the service.

Benefits:

Creative Support offers a comprehensive benefits package, including:

  • A probationary bonus.
  • Pension contributions.
  • 28 days Annual Leave.
  • Company-paid enhanced DBS.

Why Choose Creative Support?

We are a Stonewall Diversity Champion, Disability Confident Employer, and Investors in People Gold award winner. We value diversity and promote inclusivity in all aspects of our work.



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