Event Coordinator

6 days ago

Coventry, Coventry, United Kingdom Frasers Group Full time
Event Manager Job Description

Coventry Building Society Arena is a world-class venue that hosts a wide range of events, including exhibitions and large-scale conferences. We are seeking an experienced Event Manager to join our team and help deliver successful events.

Key Responsibilities:
  • Work closely with the Event Management Team to achieve successful delivery of exhibitions and large-scale conferences.
  • Enhance the standard of events and increase incremental sales spend.
  • Proactively work with organisers to achieve a successful event for both the organisers and the venue.
  • Operate and maintain the venue booking system, producing detailed event function sheets to ensure the highest standards of accuracy.
  • Collect event feedback from clients post-event to achieve successful rebooking of future events.
  • Liaise with clients to create detailed function sheets and event orders for both clients and venue operational teams.
  • Provide information to exhibition organisers for client exhibition manuals.
  • Liaise with onsite and offsite contractors to arrange additional services for clients and drive incremental revenue.
  • Accurately process all documentation and correspondence in a timely manner.
  • Attend pre-event client and contractor meetings to obtain final event details for venue operational teams.
  • Ensure all event documentation is signed off by both client and contractors and submitted to venue teams within agreed timelines.
  • Work with the Health and Safety Manager to ensure that all H&S documentation is completed and submitted within set timelines.
  • Liaise regularly with operational departments to ensure client expectations and requirements are met.
  • Ensure details P&Ls are produced for each event, achieving set profit percentages.
  • Represent the department in a professional manner to clients, suppliers, and internal colleagues.
  • Gather post-event feedback from events and circulate to relevant departments.
  • Attend weekly operational function sheet meetings, event planning meetings, and monthly exhibition internal meetings.
  • Manage client accounts to increase business growth and rebooking of events.
  • Account manage rebooking existing exhibitions.
Requirements:
  • Previous event management experience within an exhibition environment.
  • Ability to work with little supervision and manage time and prioritise accordingly.
  • Flexibility to work outside normal office hours and cover event days, including weekends and public holidays.
Benefits:
  • Onsite free parking.
  • Subsidised canteen.
  • Working 5 days in 7 per week, including weekends and events subject to events timetable.

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