Customer Experience Lead
5 days ago
At Telstra, we're passionate about connecting our customers and enabling them to thrive. As a Customer Experience Lead in our Global Business Services team, you'll play a key role in delivering exceptional customer experiences through swift and effective field activity execution.
Your primary focus will be on prioritizing and managing day-to-day field execution and customer experiences within strict deadlines, operational business rules, and service level agreements (SLAs). You'll demonstrate a deep understanding of customer service, identify customer needs, and ensure it's the driving force behind the entire customer experience.
We're looking for someone with a strong background in delivering either field or field workflow execution, excellent communication skills, analytical problem-solving, critical thinking, and proficient stakeholder management and/or customer service expertise. If you enjoy collaborating with different people and delivering amazing experiences for the customer, we want to hear from you.
$83,000 - $110,000 per annum
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Customer Experience Manager Lead
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full timeAbout SephoraSephora is a company that inspires its customers, empowers its teams, and helps them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in...
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Customer Experience Lead
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Newcastle) Full timeWhat We OfferIn return for your hard work and dedication, we offer a range of benefits including competitive rates of pay, 28 holiday days per year, automatic enrolment into a workplace pension scheme, and use of worldwide IHG team member rates. You will also have access to our staff canteen, onsite fitness room, and free onsite parking.We are committed to...
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Specialist Lead
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Group Full timeAbout UsLead Group partners with a leading aged care provider on the Central Coast of NSW, committed to delivering high-quality care and fostering a warm, welcoming atmosphere for residents.BenefitsCompetitive salary ranging from $95,000 to $115,000 per annum, depending on experienceJob DescriptionAssessing and monitoring residents' health statusWhat We...
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Customer Experience Lead
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arnold Clark Group Full timeAbout the RoleWe're currently seeking a highly motivated Customer Experience Lead to join our team at Arnold Clark Group in Newcastle. This exciting opportunity involves creating an outstanding customer experience by helping customers find the perfect vehicle and delivering exceptional service throughout their journey.
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Customer Experience Specialist
2 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Elemis Full timeAbout UsELEMIS is a leading provider of luxury skincare and spa treatments. We are committed to delivering exceptional customer service experiences and driving sales growth through innovative marketing and sales strategies. Our team is passionate about providing outstanding customer experiences, and we are looking for like-minded individuals to join us in...
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Customer Experience Manager
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full timeAbout SephoraSephora is a leading beauty retailer that inspires its customers, empowers its teams, and helps them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.The OpportunityThe...
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Customer Experience Manager
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Byggfakta UK Group Full timeJob DescriptionAs the Customer Experience Manager, you will be responsible for leading a team of UX Researchers based in multiple locations across the globe. You will be part of Hubexo's centralised UX/UI governance team, where your role will help define our processes and procedures around ongoing customer interaction.Key Responsibilities:Leading UX research...
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Customer Experience Ambassador
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time £10Company OverviewWelcome to EE, a leading mobile network operator in the UK. We're passionate about delivering exceptional customer experiences and are committed to helping our customers get the most out of their devices.
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Customer Experience Specialist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arnold Clark Group Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a Product Genius, you will be responsible for delivering an exceptional customer experience and helping customers find the perfect fit for their needs.About the RoleAs a Customer Service Executive, you will work closely with our Sales team...
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Customer Experience Director
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Footlocker Full timeJob DescriptionAs a Customer Experience Director at Footlocker, you will play a key role in driving sales and delivering exceptional customer service. You will lead a team of sales associates and ensure that every customer has a positive experience in-store.Key Responsibilities:Coaching and motivating your team to drive sales and deliver exceptional customer...
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Customer Experience Ambassador
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Group Full timeAbout the RoleAs a Customer Experience Ambassador at SSP Group, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our customers.Key Responsibilities:Engage with customers and provide a personalized experienceEnsure a clean and safe environmentCollaborate with team members to achieve smooth and...
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Customer Experience Representative
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full timeAre you looking for a challenging and rewarding role where you can make a real difference in people's lives?About EEWe're a leading digital communications company, passionate about helping our customers enhance their digital lives. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals like you to...
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Customer Experience Manager
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Foot Locker, Inc. Full timeCompany OverviewFoot Locker, Inc. is a leading global retailer of athletic footwear and apparel. We are committed to delivering an exceptional customer experience through our team members who embody the values of enthusiasm, agility, and innovation.
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Strategic Commercial Leadership Position
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeCommercial Director OpportunityWe are seeking an experienced commercial leader to provide strategic direction to our evolving commercial team.The Commercial Director is responsible for developing and executing strategies across sales, marketing, customer management and development in support of growth.The ideal candidate will have a strong track record of...
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Customer Experience Liaison
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Centrica Full timeWe are Centrica, a leading energy company revolutionising a cleaner, greener future. Our Customer Welfare Officers play a vital role in understanding customer needs to provide suitable solutions for managing energy account balances and consumption.Working closely with vulnerable customers, both domestic and commercial, our Customer Welfare Officers offer...
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Talent Acquisition Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lead Candidate Full timeAbout Lead CandidateWe are a values-driven talent acquisition partner dedicated to supporting developing companies in the pharmaceutical and biotech outsourcing space.Job Title: Talent PartnerWe are seeking a skilled professional to join our team as a Talent Partner. As a Talent Partner, you will be responsible for delivering exceptional service to our...
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Senior Furniture Creative
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Experience . Design Full timeWe are Experience . Design, a leading design agency specializing in interior architecture. We create innovative, functional, and beautiful spaces that enhance learning and engagement.As part of our comprehensive services, we design custom furniture tailored to the unique needs and budgets of our clients. Our goal is to deliver exceptional results that exceed...
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Customer Experience Associate
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Saddle Skedaddle Full timeAbout the RoleThis is an exciting opportunity to join Skedaddle as a Customer Experience Associate, where you will play a vital role in delivering exceptional customer experiences across our international cycling holidays.As a key member of our team, you will be responsible for ensuring that every customer interaction is personalized, professional, and...
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Customer Experience Associate
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Experience Associate to provide exceptional support to our clients. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Requirements:Previous experience in a...
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Talent Acquisition Specialist
4 weeks ago
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