Customer Experience Strategist

21 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom WeComm Full time

WeComm is seeking a talented Customer Experience Strategist to join our Digital Team in shaping the future of online retail.

This exciting role involves leading a team and crafting customer-centric strategies that engage, retain, and excite our audience. As part of our forward-thinking company, you will play a vital role in making every interaction count.

The successful candidate will have a strategic mindset, with a love for insights and creativity. They will be responsible for planning and delivering standout campaigns across email, push, and SMS, and collaborating with teams from Buying and Merchandising to Brand and Studio.

In this role, you will use data to drive personalisation, segmentation, and testing strategies that set the standard in customer experience. If you're passionate about innovating and working with an incredible roster of world-renowned brands, this could be your dream job.

We estimate the salary for this position to be around £60,000 - £80,000 per annum, depending on experience.



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