Senior Customer Success Strategist
4 days ago
We're seeking a seasoned Senior Customer Success Strategist to join our team in Newcastle, UK. This is an exciting opportunity for a skilled professional to drive customer success and growth at Sage.
Job Overview
As a key member of our Customer Operations team, you'll work closely with customers to understand their needs and develop tailored success plans. You'll leverage your expertise to identify opportunities for growth and provide strategic guidance to help customers achieve their goals using Sage's innovative solutions.
Key Responsibilities
• Build strong relationships with customers to understand their challenges and develop effective solutions
• Collaborate with cross-functional teams to design and implement customer success strategies
• Analyze customer data to identify trends and areas for improvement
• Develop and execute customized success plans to drive customer adoption and retention
Requirements
• 8+ years of experience in customer-facing roles, preferably in the software industry
• Proven track record of driving customer success and growth through strategic planning and execution
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
• Strong analytical and problem-solving skills, with the ability to analyze complex customer data and identify areas for improvement
What We Offer
• Competitive base salary: £60,000 - £80,000 per annum, depending on experience
• Comprehensive health, dental, and vision coverage
• Work-away scheme for up to 10 weeks a year
• On-going training and professional development opportunities
• Paid 5 days yearly to volunteer through our Sage Foundation
• Flexible work patterns and hybrid working environment
About Sage
At Sage, we're passionate about empowering small and medium-sized businesses to thrive. We believe that by supporting these businesses, we can make a meaningful impact on the global economy. Our cutting-edge technology helps business owners work faster and smarter, freeing them up to focus on what matters most – growing their business and achieving their ambitions.
If you're a motivated and experienced customer success professional looking for a new challenge, please submit your application. We look forward to hearing from you
-
Global Customer Success Strategist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Trimble Full timeAbout the RoleWe are seeking a highly motivated and experienced Global Customer Success Strategist to join our team in Newcastle Upon Tyne. As a key member of our Customer Success department, you will be responsible for guiding customers through the complete customer life cycle, empowering their success, and ensuring a high level of customer engagement and...
-
Senior Account Strategist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom ZiffDavis Full timeAt Ziff Davis, we're seeking a seasoned Senior Account Strategist to join our team. With a proven track record of driving revenue growth and client retention, this role will play a critical part in shaping the future of our key accounts.As a Senior Account Strategist, you'll work closely with our clients to understand their unique needs and develop tailored...
-
Senior Digital Marketing Strategist
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mediaworks Full timeMediaworks is a dynamic digital marketing agency seeking a highly skilled Senior Digital Marketing Strategist to join our team.
-
Senior Procurement Strategist
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Maxim Recruitment Full timeJob Title: Senior Procurement StrategistLocation: Newcastle, TynesideThis is an exciting opportunity to join a leading consultancy firm as a Senior Procurement Strategist. The role will involve working with clients to deliver strategic procurement advice and support the development of their procurement services.Key Responsibilities:Provide clients with...
-
Senior Category Strategist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Government Commercial Function Full timeAbout the RoleThe Government Commercial Function is seeking a highly skilled Senior Category Strategist to join its team. This is an exciting opportunity to develop and deliver commercial strategies that drive value for money and support the delivery of key policies.Job SummaryThis role will involve working closely with suppliers and customers to ensure that...
-
Senior Marketing Strategist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Vector Resourcing Full time**Job Title:** Senior Marketing StrategistAt Vector Resourcing, we are seeking a highly skilled Marketing Manager to lead our marketing efforts and drive business growth.**Key Responsibilities:Create and execute comprehensive marketing strategies to achieve business objectivesDevelop and implement effective marketing campaigns to generate leads and increase...
-
Senior Wealth Strategist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Heat Recruitment Full timeAbout the RoleWe are seeking an experienced Senior Wealth Strategist to join our team in Newcastle.As a key member of our team, you will be responsible for maintaining existing client relationships and developing additional private client business through your own and new individual connections as well as professional intermediaries.
-
Senior Product Strategist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Full timeProduct Vision and StrategyAs a Senior Product Strategist for LeoVegas UK, you will be responsible for identifying opportunities to build and improve customer onboarding, responsible gaming, and regulatory reporting. You will work at the intersection of business, operations, development, and user experience, prioritizing customer problems within your product...
-
Chief Financial Strategist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Kingston Full timeJob Title: Chief Financial StrategistWe are seeking a highly skilled and experienced Chief Financial Strategist to join our team at Kingston Park, Newcastle upon Tyne.About the RoleThe successful candidate will be responsible for delivering excellent financial management and leadership across all aspects of our organization.Key ResponsibilitiesDevelop and...
-
Senior Financial Strategist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation... Full timeFinancial Leadership RoleWe are seeking a highly skilled Senior Financial Strategist to join our team at The Newcastle upon Tyne Hospitals NHS Foundation Trust. As a key member of our charity's senior team, you will play a lead role in developing and implementing our financial strategy, ensuring effective financial management and decision-making.Key...
-
Senior SEO Strategist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Visualsoft Full timeAbout this roleWe are seeking an experienced Senior SEO Strategist to join our team at Visualsoft. As a key member of our SEO team, you will be responsible for delivering high-quality SEO services to our clients.ResponsibilitiesMaintain the highest standards of SEO implementation and executionCoach, mentor and train other Visualsoft staff members to produce...
-
Senior SEO Strategist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Visualsoft Full timeJob Title: Senior SEO StrategistAbout the Role:We are seeking a highly experienced SEO professional to join our team as a Senior SEO Strategist. As a key member of our SEO team, you will be responsible for delivering exceptional SEO services to our clients and driving business growth through data-driven strategies.Key Responsibilities:Develop and execute...
-
Senior SEO Strategist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Visualsoft Full timeVisualsoft is seeking an experienced SEO professional to join as a Senior SEO Strategist.This position can be based on a hybrid basis across our offices.As Senior SEO Strategist, you will be responsible and accountable for the success and delivery of the Visualsoft SEO service. You will support not only the SEO team, but the rest of the business in a variety...
-
Digital Experience Strategist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom LeoVegas UK Full timeDigital Experience Strategist JobWe are seeking a skilled Digital Experience Strategist to join our team at LeoVegas UK. This is a great opportunity for someone who is passionate about delivering exceptional customer experiences through innovative technology solutions.In this role, you will be responsible for developing and implementing digital strategies...
-
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cornwallis Elt Ltd Full timeEstablished in Newcastle Upon Tyne, Cornwallis Elt Ltd is a Software Solutions company seeking an experienced Senior Operations Strategist to join their team on a permanent basis. This pivotal role supports the end-clients of the business across various initiatives.The successful candidate will be responsible for executing daily controls through a suite of...
-
Digital Search Strategist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mediaworks Full timeAt Mediaworks, we're seeking a highly skilled Digital Search Strategist to play a crucial role in driving our clients' organic performance. As a key member of our team, you'll be responsible for identifying SEO opportunities and developing strategies to improve our clients' search engine rankings.As a Digital Search Strategist, you'll work closely with our...
-
Global Project Strategist
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newcastle University Full timeAbout the RoleNewcastle University seeks an exceptional Global Project Strategist to join its Faculty of Science, Agriculture and Engineering (SAgE). This rare opportunity offers a chance to be part of the senior leadership team, working closely with the Head of Strategic Implementation and Change.As a Global Project Strategist, you will lead the...
-
Senior Digital Marketing Strategist
1 week ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mediaworks Full timeWe're seeking a highly skilled Senior Digital Marketing Strategist to lead our client's SEO efforts. With a strong background in search engine optimization, you'll be responsible for developing and implementing effective strategies to drive organic performance.The ideal candidate will have a deep understanding of search engine algorithms and the ability to...
-
Digital Brand Strategist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Visualsoft Full timeVisualsoft is seeking an experienced SEO professional to join its team as a Senior SEO Strategist. This role can be based on a hybrid basis across our offices in Stockton, Newcastle, or Manchester City Centre.As Senior SEO Strategist, you will be responsible for the success and delivery of the Visualsoft SEO service. You will support not only the SEO team...
-
Business Insights Strategist
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Arup CWS Full timeSustainable development is at the heart of everything we do at Arup CWS, and we're seeking a highly skilled Business Insights Strategist to drive our financial performance.This senior role carries a competitive salary of £70,000 - £90,000 per annum, along with a range of benefits, including health insurance, paid time off, and a bonus structure tied to...