Customer Experience Representative

2 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom EE Full time

Are you looking for a challenging and rewarding role where you can make a real difference in people's lives?

About EE

We're a leading digital communications company, passionate about helping our customers enhance their digital lives. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals like you to join us.

Job Overview

We have an exciting opportunity for a Customer Experience Representative to join our team in North Tyneside or Gosforth. As a key member of our sales team, you will play a vital role in enhancing our customers' digital lives by discussing how our products and services can meet their needs.

What You'll Do
  • Talk to customers over the phone to understand their needs and preferences
  • Discuss how our products and services can meet their needs and enhance their digital lives
  • Provide exceptional customer service and build strong relationships with customers
Why Work with Us?

We offer a range of benefits, including:

  • A competitive salary of £23,504 rising to £24,064 after 8 months
  • Huge discounts on EE and BT products, saving you hundreds of pounds every year
  • Support in carving your own career path, with opportunities for professional development and growth
  • A great team culture and supportive environment
  • Optional private healthcare and dental cover
What We're Looking For

We're looking for confident and enthusiastic individuals who are passionate about delivering exceptional customer experiences. If you have excellent communication skills, a positive attitude, and a willingness to learn and grow, we'd love to hear from you.



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