Customer Service Representative

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lookers Full time

Overview

Lookers VW Newcastle

Contract: Permanent, full-time

Salary: £25,000

Working Hours: 42 hours a week, negotiable

At Lookers VW Newcastle, we are seeking a highly skilled and enthusiastic individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences and ensuring that our showroom is always welcoming and well-maintained.

As a Customer Service Representative, you will be the first point of contact for our customers, and your warm and empathetic approach will make a lasting impression. You will be responsible for ensuring that our dealership is kept tidy and presentable at all times, and that our customers are taken care of.

Responsibilities

  • Providing exceptional customer service and ensuring that our customers have a positive experience
  • Maintaining a clean and welcoming showroom environment
  • Assisting with general administrative duties in the dealership
  • Contributing to a happy and positive working environment
  • Working collaboratively with the Aftersales Manager to achieve team goals

Qualifications

We are looking for someone who has a passion for delivering high-quality customer service and has excellent communication skills. You will be confident, assertive, and able to work well under pressure. If you have experience working in a similar role and are looking for a new challenge, we would love to hear from you.



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