Technical Support Analyst

3 days ago


London, Greater London, United Kingdom Bandwidth Recruitment Full time

We are seeking a Technical Support Analyst to join our Desktop Infrastructure team at Bandwidth Recruitment As a Desktop Support team member, you will be responsible for providing technical support and troubleshooting assistance to internal customers. The estimated salary for this position is $75,000 - $110,000 per year, based on the location and industry standards.

Key Responsibilities:
  • Provide technical support and troubleshooting assistance to internal customers
  • Analyze and resolve technical issues related to desktop infrastructure
  • Collaborate with internal teams to ensure seamless IT services
  • Document and track issue resolution using the help desk ticketing system

Required Skills:

  • Strong technical knowledge of Windows, macOS, and Linux operating systems
  • Familiarity with common software applications and tools
  • Excellent communication and problem-solving skills


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