Technical Support Analyst for .Net Applications

6 days ago


London, Greater London, United Kingdom Tata Consultancy Services Full time

About the Job

We are seeking a highly skilled Technical Support Analyst to join our team. As a key member of our support team, you will provide advanced technical support for our .Net applications, working closely with cross-functional teams to ensure seamless issue resolution and knowledge sharing.

Estimated Salary: £50,000 per annum, plus benefits package including pension, healthcare, and training opportunities.

Job Description:

The successful candidate will have:

  • Experience in .Net support projects.
  • Strong domain knowledge in manufacturing, automotive, or aerospace industries.
  • Familiarity with Agile development methodologies.
  • Excellent communication and teamwork skills.

Responsibilities:

As a Technical Support Analyst, you will be responsible for:

  • Investigating, analyzing, and resolving technical issues.
  • Creating and maintaining technical documentation, including knowledge base articles and troubleshooting guidelines.
  • Collaborating with cross-functional teams to ensure seamless issue resolution and knowledge sharing.

Requirements:

To succeed in this role, you will need:

  • Experience in .Net support projects.
  • Strong domain knowledge in manufacturing, automotive, or aerospace industries.
  • Familiarity with Agile development methodologies.
  • Excellent communication and teamwork skills.

Benefits:

At Tata Consultancy Services, we offer a comprehensive benefits package, including:

  • Pension scheme.
  • Healthcare coverage.
  • Laptop and phone allowance.
  • Extensive training resources.
  • Discounts within the Tata network.

Career Opportunities:

We offer career advancement opportunities, professional growth, and continuous learning and development through our extensive training resources.



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