Technical Helpdesk Analyst

1 month ago


London, Greater London, United Kingdom Endeavour Recruitment Solutions Full time
Job Overview

As a Technical Helpdesk Analyst, you will play a crucial role in providing technical support to our client's customers. You will be responsible for solving complex technical issues and working closely with the development team to resolve bugs and implement new features.

This is an excellent opportunity for an experienced Technical Support Analyst to join a leading provider of customer service solutions for the Public Sector.

About the Team

You will be part of a dynamic and supportive team that values innovation and teamwork. Our client is committed to delivering high-quality services to their customers and is looking for someone who shares their passion for excellence.

About the Role
  • Solving 3rd and 2nd line support tickets
  • Experience with third line (development) support and bug fixing
  • Experience with databases and SQL (MySQL and MS SQL)
  • Exceptional problem-solving skills and attention to detail
  • Exceptional communication skills

The estimated salary for this position is around £40,000 - £50,000 per annum, depending on experience.

What We Offer

Our client offers a competitive salary, opportunities for professional growth and development, and a chance to work with a reputable client in the Public Sector.



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