Technical Helpdesk Professional

3 days ago


London, Greater London, United Kingdom TransPerfect Full time

A career opportunity exists for a highly motivated individual to work in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This role involves providing technical support for PC and Apple hardware and software.

The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong understanding of technical concepts such as Microsoft Windows Desktop Operating Systems and basic networking principles.

Responsibilities include:

  • Installing and supporting PC and Apple hardware and software
  • Responding to incoming calls regarding workstation and peripheral performance issues
  • Diagnosing and resolving workstation and peripheral problems on-site or remotely
  • Documenting and reporting helpdesk requests

Key qualifications and skills required for this position include:

  • English fluency
  • Excellent communication and interpersonal skills
  • Basic knowledge of technical concepts

Competitive salary range: £38,000 - £48,000 per annum. We encourage all qualified candidates to apply for this exciting opportunity.



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