Helpdesk Professional
3 days ago
We are seeking a Helpdesk Professional to join our Technical Operations team at CUBE Content Governance Global Limited in London (Hybrid/Remote). As a key member of our team, you will be responsible for providing technical support for our internal staff and customers, ensuring seamless operation of our office and customer-facing systems.
Main Responsibilities- Respond to technical queries from customers and internal staff via email and telephone.
- Manage and resolve technical issues, escalating to 2nd/3rd line support teams as required.
- Perform routine maintenance and administration tasks on various line-of-business systems.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Proven experience in a helpdesk or technical support role, preferably in a similar industry.
- Strong analytical and problem-solving skills, with the ability to develop effective solutions.
- Excellent communication skills, with a confident telephone manner and ability to learn quickly.
- Able to work independently and as part of a distributed team, following a flexible approach to undertaking and completing tasks.
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IT Helpdesk Professional
4 weeks ago
London, Greater London, United Kingdom AWD online Full timeJob Overview:We are looking for a skilled IT Helpdesk Professional to join our team at AWD online. As an IT Helpdesk Professional, you will be responsible for providing first line and second line technical user support for hardware and software applications.The successful candidate will work closely with internal team members and external customers to...
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Helpdesk Professional
3 days ago
London, Greater London, United Kingdom nationalmuseums.org - Jobboard Full timeKey Responsibilities:The Helpdesk Professional will be responsible for providing technical support to internal customers, troubleshooting IT-related issues, and escalating problems to the IT Service Desk Manager as needed. They will also assist in delivering IT projects, performing minor repairs on IT equipment, conducting computer data entry, and...
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Helpdesk and IT Support Professional
3 days ago
London, Greater London, United Kingdom CV-Library Full timeThe Job: Pinpoint Resourcing is currently partnering with a membership organisation to find an experienced Desktop and Systems Support Analyst for a 6-month period, with potential long-term prospects. The successful candidate will be responsible for providing technical support services to users of the helpdesk, ensuring prompt resolution of hardware and...
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Technical Helpdesk Professional
4 days ago
London, Greater London, United Kingdom Ampstek Full timeAbout Ampstek:Ampstek is a leading technology company that provides innovative solutions to businesses.Job Overview:We are seeking a highly skilled Technical Helpdesk Professional to join our IT support team. The ideal candidate will have in-depth knowledge of MacOS and JAMF, as well as strong troubleshooting skills.Responsibilities:Provide technical support...
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Technical Helpdesk Professional
19 hours ago
London, Greater London, United Kingdom Realtime Recruitment Full timeJob SummaryWe are looking for a highly skilled Technical Helpdesk Professional to join our team at Realtime Recruitment in Poole. As a Technical Helpdesk Professional, you will be responsible for providing comprehensive voice, email, and ticket support to our clients, while delivering a high level of customer service.The successful candidate will be trained...
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IT Helpdesk Professional
5 days ago
London, Greater London, United Kingdom AWD online Full timeAWD online has a fantastic new job opportunity for a Technical Support Specialist who can provide high-quality 1st and 2nd Line support to both internal team members and external customers.The successful candidate will manage helpdesk tickets through the Halo platform, deploy and configure devices using Microsoft Intune and Autopilot, and administer Entra...
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Helpdesk Professional
3 days ago
London, Greater London, United Kingdom Head Resourcing Ltd Full timeAbout the JobHead Resourcing Ltd is seeking a skilled Helpdesk Professional to join our team in London. The ideal candidate will have experience in 1st-line IT support, with a strong understanding of Microsoft technologies.Job DescriptionProvide technical assistance to end-users, resolving hardware, software, and network-related issues.Deploy and manage IT...
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Technical Helpdesk Professional
5 days ago
London, Greater London, United Kingdom B&M Waste Services Limited Full timeJob Overview: We are recruiting for an IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. The successful candidate will have excellent communication skills, with a customer-centric approach to their work.About the Role:This is an exciting opportunity to join our IT team and contribute to...
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Technical Helpdesk Professional
3 days ago
London, Greater London, United Kingdom RECRUITMENTREVOLUTION Full timeWe are seeking a highly skilled Technical Helpdesk Professional to join our team in East London / Essex Area.The successful candidate will have a strong background in 1st and 2nd line IT support, customer service, and excellent communication skills. They will also possess a solid understanding of Microsoft Servers, Firewalls, and Windows Operating...
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Helpdesk Technician
19 hours ago
London, Greater London, United Kingdom Endeavour Recruitment Solutions Full timeAbout the CompanyEndeavour Recruitment Solutions is a leading recruitment agency based in Surrey/South London. We specialize in placing highly skilled professionals in top companies across various industries.Job BriefWe are currently looking for a Helpdesk Technician to join our client's team. The successful candidate will have experience working with...
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Global IT Helpdesk Professional
3 days ago
London, Greater London, United Kingdom First People Recruitment Full timeAbout the Role:This is an exciting opportunity to join First People Recruitment as an IT Helpdesk Engineer. We are looking for a skilled professional to provide technical support to end-users in the EMEA region. The role involves troubleshooting technical issues, providing first-level support, and escalating complex problems to senior engineers. The...
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Helpdesk and Support Professional
3 weeks ago
London, Greater London, United Kingdom Handle Recruitment Full timeAbout the JobWe are seeking a Technical Assistance Expert to join our team at Handle Recruitment. As a key member of our technical support team, you will provide expert assistance to our clients and colleagues, ensuring seamless support and service delivery.Key Responsibilities:Provide technical support and assistance to clients and colleagues.Collaborate...
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Technical Helpdesk Professional
16 hours ago
London, Greater London, United Kingdom Acora Full timeAbout the RoleAcora is an equal opportunities employer committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion, or age.We are a Level 1 Disability Confident Committed Employer ensuring individuals with disabilities receive reasonable accommodations throughout...
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Fruition IT Helpdesk Expert
3 hours ago
London, Greater London, United Kingdom Fruition IT Full time £27,000The Fruition IT Helpdesk Expert will play a critical role in delivering exceptional technical support services to our customers.Job DescriptionSupport the delivery of high-quality technical assistance to end-users, via multiple channels.Develop and maintain detailed knowledge of our IT systems, services, and procedures.Collaborate with internal teams to...
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Helpdesk Services Technician
6 days ago
London, Greater London, United Kingdom RECRUITMENTREVOLUTION Full timeUnlock Your Potential as an IT Support Specialist">We're excited to invite experienced professionals to join our team of IT Solution Specialists in East London / Essex.">About the Role">You'll work on a MSP Helpdesk, supporting clients with their IT needs, and contribute to our team's mission of delivering exceptional IT Support and Fully Managed Helpdesk...
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Helpdesk Engineer
3 weeks ago
London, Greater London, United Kingdom Charles Tyrwhitt Full timeWhat We're Looking ForA strong background in IT, with experience in helpdesk or technical support rolesExcellent communication and problem-solving skillsAbility to work in a dynamic environment and prioritize tasks effectivelyFamiliarity with Windows operating systems, Citrix XenApp, and Microsoft 365In return for your hard work and dedication, you can...
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Technical Helpdesk Engineer
5 days ago
London, Greater London, United Kingdom Acora Full timeJob DescriptionAs a Technical Helpdesk Engineer at Acora, you will play a critical role in providing exceptional IT support to our clients. You will be responsible for diagnosing and resolving complex technical issues, raising and updating case records, and performing administrative tasks within phone systems.Your primary goal will be to deliver high-quality...
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Helpdesk Operations Lead
3 days ago
London, Greater London, United Kingdom Mountjoy Full timeMaintenance Helpdesk Supervisor Job OpportunityAbout Us: Mountjoy provides professional construction, refurbishment, building maintenance, and facilities management services in the south of England.Job Description: We seek a skilled Maintenance Helpdesk Supervisor to assist with training, coaching, and developing administrators. The ideal candidate will have...
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Software Support Specialist
4 weeks ago
London, Greater London, United Kingdom Marlowe Software, Risk and Compliance Full time**Helpdesk Operations Role**We are seeking a highly skilled and motivated Technical Support Specialist to join our Helpdesk Operations team. Your primary responsibility will be to ensure that our clients receive the best possible service from our dedicated software Helpdesk Team.You will be responsible for resolving Customer queries within the allotted...
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Facilities Helpdesk Administrator
3 days ago
London, Greater London, United Kingdom Office Angels Full timeOffice Angels is currently recruiting for a skilled individual to fill the position of Helpdesk and Facilities Administrator.Location: Bracknell - Office BasedThe estimated salary range for this role is £22,000 to £24,000 per annum, depending on experience.About the Role:This is a full-time permanent position that involves providing first-line helpdesk...