Helpdesk and Support Professional

3 days ago


London, Greater London, United Kingdom Handle Recruitment Full time
About the Job

We are seeking a Technical Assistance Expert to join our team at Handle Recruitment. As a key member of our technical support team, you will provide expert assistance to our clients and colleagues, ensuring seamless support and service delivery.

Key Responsibilities:

  1. Provide technical support and assistance to clients and colleagues.
  2. Collaborate with team members to share knowledge and best practices.
  3. Troubleshoot and resolve technical issues using expertise in Windows, macOS, and common computing platforms.
  4. Contribute to project work within Global Technology, including software deployments and hardware upgrades.

Salary Range and Benefits

The estimated salary range for this position is $50,000 - $70,000 per year, depending on experience. Our company offers a comprehensive benefits package, including health insurance, retirement savings, and generous paid time off.

Requirements

  • Previous experience in helpdesk or desktop support within a corporate environment.
  • Strong technical skills, including proficiency in Microsoft 365, Google Workspace, and key operating systems.
  • Excellent communication and problem-solving abilities, with a collaborative mindset.
  • Ability to adapt to changing priorities and deadlines.

Why Choose Handle Recruitment?

This is an exciting opportunity for a skilled IT professional to make a meaningful impact in a global environment. If you're passionate about technology and customer service, we encourage you to apply.



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