Helpdesk ICT Technician

17 hours ago


London, Greater London, United Kingdom Getting In Limited Full time
Job Description: Helpdesk ICT Technician

We are seeking a highly skilled and experienced Helpdesk ICT Technician to join our team at Getting In Limited. As a Helpdesk ICT Technician, you will play a key role in providing technical support to our users, ensuring that their IT needs are met efficiently and effectively.

About the Company:
Getting In Limited is a leading provider of IT services, dedicated to delivering high-quality solutions to our clients. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

Key Responsibilities:
• Provide technical assistance to users via telephone, email, and ticket system
• Set up and configure new devices, including Smartphone devices and Office 365/Exchange console administration
• Active Directory administration, including creating new user accounts, amending permissions, and resetting network and applications passwords
• Meet and greet our user base, providing a high level of customer service and support

Requirements:
To be successful in this role, you will need to possess excellent communication and problem-solving skills, as well as a strong understanding of IT concepts and technologies. You will also need to be proactive, flexible, and able to work well under pressure.

Training and Development:
You will have the opportunity to complete a Level 3 Information Communications Technician Apprenticeship Standard, which will include remote training via Zoom and full support from a training mentor. This apprenticeship will equip you with the necessary skills and knowledge to succeed in a career in IT support.

Salary: £20,000 - £25,000 per annum (dependent on experience)

Location: Bentley Wood High School for Girls, Clamp Hill, Stanmore HA7 3JW

This is an excellent opportunity for someone who is passionate about IT and wants to develop their skills and knowledge in a supportive and dynamic environment.

  • London, Greater London, United Kingdom VSA Full time

    At VSA, we are seeking an enthusiastic and skilled ICT Technical Support Specialist to join our team. The successful candidate will provide first-line support to our staff and work closely with the ICT Senior Support Technician to resolve issues and requests.Main Responsibilities:Provide technical support to end users via phone, email, and on-site...

  • Helpdesk Technician Role

    28 minutes ago


    London, Greater London, United Kingdom GORDON YATES Full time

    We are seeking a Helpdesk Technician to join our team at Gordon Yates, a leading corporate business in Central and Greater London. As a Helpdesk Technician, you will be responsible for providing IT support to employees across all business offices, ensuring minimal disruption to their work.Key responsibilities will include providing user advice, assistance,...


  • London, Greater London, United Kingdom Planet Recruitment Full time

    About the OpportunityWe are seeking a highly skilled 2nd Line ICT Technician to join our team at Planet Recruitment. As a key member of our support staff, you will be responsible for ensuring the smooth operation of IT systems across multiple school sites.Your primary responsibilities will include troubleshooting technical issues, maintaining IT hardware and...


  • London, Greater London, United Kingdom We Manage Jobs(WMJobs) Full time

    We Manage Jobs (WMJobs) is seeking a highly motivated Senior ICT Technician to support the ICT function across our Trust. The successful candidate will work with students, staff, and other stakeholders to achieve academic goals and contribute to a positive and inclusive learning environment.Key responsibilities include supporting the ICT function, working...


  • London, Greater London, United Kingdom Getting In Limited Full time

    As an ICT Apprentice, you will work closely with our Senior ICT Technician to support a user base of over 15,000 end users. Your duties will include resolving routine ICT issues, contributing to new programmes and projects, and supporting users via telephone, helpdesk ticket system, and e-mails. You will also have the opportunity to gain hands-on experience...


  • London, Greater London, United Kingdom H&R Talent Full time

    A leading international construction company is seeking an ICT Service Desk technician to support 3000+ users on a permanent basis. The team is responsible for resolving any ICT-related faults and requests quickly and efficiently, which includes a broad variety of queries.Key Responsibilities:Provide effective ICT support across all business users both...


  • London, Greater London, United Kingdom BGIS Full time

    Job SummaryThe Helpdesk Supervisor role at BGIS is a critical position that requires a high level of expertise in customer service, facilities management, and infrastructure support. The successful candidate will be responsible for managing the client infrastructure helpdesk, including 2 x Helpdesk Administrators, and will work closely with internal and...

  • ICT Specialist

    1 month ago


    London, Greater London, United Kingdom Planet Recruitment Full time

    Job Summary:This role involves supporting a Trust of primary schools as the liaison between the schools and our client, ensuring they are informed about products and services provided. The successful candidate will manage customer accounts, maintain IT hardware and software across school sites, and help improve ICT provision to enable effective teaching and...


  • London, Greater London, United Kingdom Palladium Full time

    About the RoleWe are seeking a highly skilled IT Support Associate to join our team in London. As an IT Support Associate, you will play a critical role in providing technical assistance to end-users, ensuring the smooth operation of our ICT systems, and contributing to the delivery of company objectives.Main ResponsibilitiesEnsure that end-users receive...

  • IT Technical Assistant

    20 hours ago


    London, Greater London, United Kingdom Getting In Limited Full time

    About the Job As an ICT Technician at Getting In Limited, you will play a critical role in supporting our user base and contributing to the success of our organization. With a strong focus on problem-solving and workflow management, you will work closely with senior technicians to resolve routine ICT issues and implement new programs and projects....


  • London, Greater London, United Kingdom VSA Full time

    VSA is seeking an ICT Support Specialist to provide first-line support to its staff and triage all tickets via the ITIL compliant Service Desk Plus platform. As an ICT Support Specialist, you will work closely with the ICT Senior Support Technician to analyse and resolve issues and requests in a prompt and timely manner. You will configure various ICT...

  • ICT Technical Expert

    3 weeks ago


    London, Greater London, United Kingdom Tria Recruitment Full time

    Job Title: ICT Senior TechnicianWe are representing a prestigious business that values integrity, spirit, and resilience. They are looking for a Senior IT Technician to perform remote and onsite support to customers through a ticketing system.Key Responsibilities:Resolving incidents and service requests quickly and efficientlyProviding excellent customer...


  • London, Greater London, United Kingdom BGIS Full time

    Job DescriptionAs a Helpdesk Supervisor at BGIS, you will play a vital role in managing the client infrastructure helpdesk, including two Helpdesk Administrators. Your responsibilities will include high-level utilisation and review of the Building Management System (BMS) to determine issues or faults. You will collaborate with internal and external...


  • London, Greater London, United Kingdom Pertemps Newcastle Full time £35,000 - £45,000

    Technical Trainer - ICT/Network EngineerAt Pertemps Newcastle, we are seeking a highly skilled Technical Trainer to join our team. As a Technical Trainer, you will be responsible for delivering training for the Information Communication Technician and Network Engineering Apprenticeship pathways, using both online and hybrid models.Key...


  • London, Greater London, United Kingdom Getting In Limited Full time

    About the Opportunity We are seeking a talented and motivated ICT Technician to join our team at Getting In Limited. In this role, you will have the opportunity to develop your skills and expertise, working closely with senior technicians and contributing to the success of our organization. Key Responsibilities Providing technical support to a large user...


  • London, Greater London, United Kingdom BGIS Full time

    ROLE SUMMARYThe Helpdesk Supervisor role at BGIS is a key position responsible for the management of client infrastructure helpdesk, including 2 x Helpdesk Administrators.The successful candidate will have a strong background in customer service, experience working in a customer service centre environment, and a demonstrated understanding of customer service...


  • London, Greater London, United Kingdom GUARDIAN SELECTION LIMITED Full time

    We are seeking a highly skilled Network and Systems Technician to join our team at GUARDIAN SELECTION LIMITED in London. This is an excellent opportunity for an experienced professional to work in a dynamic and supportive environment, providing essential ICT support to staff and students.Job DescriptionRole Overview:The successful candidate will be...


  • London, Greater London, United Kingdom Telent Technology Services Limited Full time

    Are you passionate about technology and eager to learn?Telent Technology Services Limited is seeking a highly motivated IT Infrastructure Engineer Trainee to join their team. This 18-month apprenticeship programme offers the perfect opportunity to gain hands-on experience and develop skills in ICT solutions.About the Role:Provide 2nd and 3rd line remote and...


  • London, Greater London, United Kingdom TimePlan Education Full time

    ICT Infrastructure ManagerTimePlan Education Group LTD is seeking an ICT Infrastructure Manager to oversee and improve the school's IT Services. The successful candidate will be vital in delivering technological solutions, exceptional support, and driving ongoing enhancements.Main ResponsibilitiesContribute to the operational management of IT Services...


  • London, Greater London, United Kingdom Planet Recruitment Full time

    About the RoleAs a Technical ICT Support Specialist at Planet Recruitment, you will play a crucial part in supporting a primary school by managing customer accounts and maintaining IT hardware and software across multiple sites.This role requires a passionate interest in IT, a solid technical background, and excellent communication and organisational skills....