Technical Helpdesk Engineer

4 days ago


London, Greater London, United Kingdom PFH Technology Group Full time

PFH Technology Group is a leading provider of ICT solutions and managed services, serving clients across the UK and Ireland. As a Technical Helpdesk Engineer, you will play a key role in delivering exceptional support services to our clients in Central London.

About the Job

You will be responsible for providing technical assistance to end-users, troubleshooting system problems, and resolving software issues. Your expertise will also be required to manage shared folders, set up new hardware and software, and ensure data security compliance.

We offer a competitive salary of £58,000 - £68,000 per annum, based on experience, and a range of benefits including professional development opportunities. If you have strong technical skills, excellent communication abilities, and a passion for delivering high-quality support, we invite you to apply.

Key Responsibilities
  • Provide technical assistance to end-users via phone, email, or remote access
  • Troubleshoot system problems and resolve software issues
  • Manage shared folders, set up new hardware and software, and ensure data security compliance
  • Liaise with third-party vendors for software and hardware installation


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