2nd Line ICT Technician

1 month ago


London, Greater London, United Kingdom Planet Recruitment Full time
About the Opportunity

We are seeking a highly skilled 2nd Line ICT Technician to join our team at Planet Recruitment. As a key member of our support staff, you will be responsible for ensuring the smooth operation of IT systems across multiple school sites.

Your primary responsibilities will include troubleshooting technical issues, maintaining IT hardware and software, and responding to a wide range of technical duties associated with computer networks and desktop services.

To be successful in this role, you will need to have a strong technical background, excellent communication and organisational skills, and a passion for IT. You should also be able to work independently, exhibit a flair for troubleshooting, and possess a proactive attitude towards enhancing services provided by the team.

Key Responsibilities:

  • Troubleshoot technical issues and provide robust technical solutions.
  • Maintain IT hardware and software, ensuring optimal performance and efficiency.
  • Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations (Desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns, and hardware).

Requirements:

  • A minimum of 2 years' experience working as an ICT Technician/2nd line in the education sector.
  • Strong technical knowledge and problem-solving skills.
  • Excellent communication and organisational skills.
  • Able to work independently and as part of a team.

What We Offer:

  • A competitive salary range of £24,000 - £30,000 per annum, depending on experience.
  • A comprehensive benefits package, including a pension scheme, car scheme, cycle scheme, eye care scheme, mental health first aid, employee assistance programme, employee recognition scheme, and travel card.


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