2nd Line Technical Expert

1 day ago


London, Greater London, United Kingdom Chapman Tate Associates Full time £30,000

Technical Expertise:

We are seeking a highly skilled 2nd Line Technical Expert to join our team at Chapman Tate Associates. As a 2nd Line Engineer, you will be responsible for providing technical support and troubleshooting services for a range of IT infrastructure and cloud environments.

About the Role:

This exciting opportunity is perfect for an individual who is passionate about IT infrastructure and cloud technologies. You will work on a wide range of technologies, including Windows and Linux environments, making every day unique and challenging.

Your Responsibilities:

  • Provide 2nd line technical support for a range of IT infrastructure and cloud environments.
  • Diagnose and resolve hardware, software, and network issues.
  • Collaborate with 1st and 3rd line teams to escalate and resolve complex technical problems.
  • Implement and maintain cloud services, including Microsoft Azure or AWS.
  • Contribute to the deployment and management of virtualized environments (VMware, Hyper-V).
  • Work on Linux-based systems (nice-to-have skill).
  • Document solutions, processes, and provide feedback for continuous improvement.

Our Salary Package:

  • A competitive salary of £30,000.
  • Opportunities for career progression and professional development.
  • A collaborative and supportive work environment.
  • The chance to work with a forward-thinking MSP at the forefront of IT innovation.


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