2nd Line Technical Expert
1 day ago
Technical Expertise:
We are seeking a highly skilled 2nd Line Technical Expert to join our team at Chapman Tate Associates. As a 2nd Line Engineer, you will be responsible for providing technical support and troubleshooting services for a range of IT infrastructure and cloud environments.
About the Role:
This exciting opportunity is perfect for an individual who is passionate about IT infrastructure and cloud technologies. You will work on a wide range of technologies, including Windows and Linux environments, making every day unique and challenging.
Your Responsibilities:
- Provide 2nd line technical support for a range of IT infrastructure and cloud environments.
- Diagnose and resolve hardware, software, and network issues.
- Collaborate with 1st and 3rd line teams to escalate and resolve complex technical problems.
- Implement and maintain cloud services, including Microsoft Azure or AWS.
- Contribute to the deployment and management of virtualized environments (VMware, Hyper-V).
- Work on Linux-based systems (nice-to-have skill).
- Document solutions, processes, and provide feedback for continuous improvement.
Our Salary Package:
- A competitive salary of £30,000.
- Opportunities for career progression and professional development.
- A collaborative and supportive work environment.
- The chance to work with a forward-thinking MSP at the forefront of IT innovation.
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