Second/Third Line IT Solutions Expert
7 days ago
We are seeking a Second/Third Line IT Solutions Expert to join our client's team in their London office. As a key member of the technical support team, you will be responsible for solving 3rd and 2nd line support tickets.
The ideal candidate will have at least one year of experience in a SaaS Technical Support role and possess exceptional problem-solving skills and attention to detail.
About the CompanyOur client is the leading provider of customer service solutions for the Public Sector. They are looking for an experienced Technical Support Analyst who can work effectively with large amounts of information and prioritize tasks.
Responsibilities- Solving 3rd and 2nd line support tickets
- Experience with third line (development) support and bug fixing
- Experience with databases and SQL (MySQL and MS SQL)
- Exceptional problem-solving skills and attention to detail
- Exceptional communication skills
The estimated salary for this position is around £38,000 - £48,000 per annum, depending on experience.
RequirementsTo be successful in this role, you will need:
- 1+ year experience in a SaaS Technical Support role
- Knowledge of Git and GitHub
- Experience with Amazon Web Services, especially S3 and SDB services
In return, you will receive a competitive salary, opportunities for professional growth and development, and a chance to work with a reputable client in the Public Sector.
-
Third-Line IT Support Specialist
7 days ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeThird-Line IT Support SpecialistWe are looking for a talented Third-Line IT Support Specialist to join our team at Vertex IT Solutions Ltd. This is an exciting opportunity to work closely with Service Desk technicians and Professional Services engineers to address complex issues across a wide array of technologies.The ideal candidate will have minimum 2...
-
Customer Support Team Lead
4 weeks ago
London, Greater London, United Kingdom Second Nature Full timeAbout the RoleWe are seeking a seasoned customer support professional to lead our team of support agents at Second Nature. As a Customer Support Team Lead, you will be responsible for delivering an exceptional customer experience while driving team performance and efficiency.Key ResponsibilitiesBuild and lead a high-performing team of customer support...
-
Automotive Digital Solutions Expert
7 days ago
London, Greater London, United Kingdom Internetwork Expert Full timeWelcome to this exciting opportunity with Internetwork Expert as a Automotive Digital Solutions Expert! About the RoleThis is a dynamic role that requires delivering complex solutions for our automotive clients. As a seasoned professional, you will bring your expertise in architectural frameworks, service-oriented architecture, and integration to drive...
-
Research Associate, Third Bridge
4 weeks ago
London, Greater London, United Kingdom Third Bridge Full timeJob Opportunity: Research AssociateThird Bridge is seeking a highly motivated and detail-oriented Research Associate to join our growing team in London. As a Research Associate, you will play a crucial role in identifying and engaging with industry professionals to participate in moderated interviews.Key Responsibilities:Conduct research to identify relevant...
-
French Language Expert
3 weeks ago
London, Greater London, United Kingdom Third Bridge Full timeJob Role OverviewAs a French Language Expert Associate in our Business Development team at Third Bridge, you will play a pivotal role in servicing our clients with language skills. You will be part of a dynamic team that supports our clients across various industries, including Consulting, Private Equity, and Credit & Public Equity.### Key Responsibilities-...
-
Business Development Associate
1 month ago
London, Greater London, United Kingdom Third Bridge Full timeJob DescriptionWe're seeking a highly skilled Business Development Associate to join our team at Third Bridge. As a Business Development Associate, you will be responsible for identifying and developing new business opportunities with our clients, leveraging your expertise in German language and business development.Key Responsibilities:Develop and execute...
-
E-Commerce Solutions Expert
2 days ago
London, Greater London, United Kingdom Internetwork Expert Full timeAbout UsWe are Internetwork Expert, a leading provider of digital transformation solutions. Our team is growing rapidly, and we need a skilled professional to join us as a Digital Solution Architect.In this role, you will work closely with our clients to understand their business needs and develop innovative solutions using the latest...
-
London, Greater London, United Kingdom Talent Solutions TAPFIN Full timeAre you an expert in managing complex third-party relationships? Do you have experience in designing and implementing operating models that drive resilience in technology providers? If so, we are seeking a highly skilled individual to join our team as a Third Party Management Operating Model SME.About the RoleThis is a contract role that will provide subject...
-
London, Greater London, United Kingdom Third Bridge Full timeCompany OverviewThird Bridge is a leading investment research firm, providing integrated solutions for top investors and business leaders to make informed decisions. Our unique offering combines human insights with expert networks to deliver holistic investment solutions.Job DescriptionWe seek a skilled Regulatory Compliance Expert to join our Content team...
-
IT Solutions Expert
1 week ago
London, Greater London, United Kingdom Wanstor Full timeJob OverviewA challenging opportunity has arisen for a skilled IT Solutions Expert to join our team as a Second Line Support Specialist. In this role, you will be responsible for providing technical support to a variety of clients, utilizing your expertise in troubleshooting and resolving complex IT issues.About the RoleWe are seeking an experienced...
-
Software Development Expert
1 month ago
London, Greater London, United Kingdom RDK Consulting Full timeA leading provider of health data analytics solutions, RDK Consulting, is seeking an experienced Software Development Expert to join their small team. The ideal candidate will have a solid background in Java development, including JEE (Servlet) development, Hibernate Object-Relational Management (ORM) APIs, and Structured Query Language (SQL).Key...
-
Insurance Law Expert
7 days ago
London, Greater London, United Kingdom LHH Recruitment Solutions Full timeIf you are an ambitious and experienced Commercial Lawyer looking for a new challenge in the insurance industry, we have an exciting opportunity for you! LHH Recruitment Solutions is working with a dynamic and growing organisation seeking a talented Legal Counsel to join their London-based team.About this challenging opportunityThis role offers the chance to...
-
Second Line Technical Support
7 days ago
London, Greater London, United Kingdom AWD online Full timeAbout the Role:We are seeking a highly experienced Second Line Technical Support specialist to join our team at AWD online. As a Second Line Technical Support specialist, you will be responsible for resolving complex technical issues and providing high-quality technical user support for hardware and software applications.The successful candidate will work...
-
Syspro Solutions Expert
6 days ago
London, Greater London, United Kingdom Peaple Talent Full timeSyspro is a complex business software that requires experienced professionals to manage its application layer. Peaple Talent is seeking a skilled Syspro Engineer to join our team in London or Bristol.The ideal candidate will have extensive knowledge of Syspro 8 and excellent people skills, allowing them to train users and conduct first, second, and...
-
Director of Third Party Engagement
4 weeks ago
London, Greater London, United Kingdom NatWest Group Full timeThird Party Risk ManagerAs a key member of our team at NatWest Group, you will play a vital role in managing third party risk. This includes applying our third party risk management framework, anticipating and assessing the potential impacts of third party risk across the bank. You will work closely with colleagues across the organisation to ensure effective...
-
ERP Solutions Expertise Wanted
7 hours ago
London, Greater London, United Kingdom Proactive Appointments Ltd. Full timeWe are seeking an accomplished D365 F&O Support Specialist to provide expert second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. As part of this dynamic team, you will have the opportunity to work on international projects and enjoy the flexibility of working onsite in Andover three days a week.Responsibilities will include...
-
System Administrator
1 week ago
London, Greater London, United Kingdom Peaple Talent Full timeJob Title: System Administrator - Syspro ExpertWe are seeking a highly skilled System Administrator with expertise in Syspro to join our team at Peaple Talent. As a Syspro expert, you will be responsible for providing technical support and training to users, conducting first, second, and third-line tasks, and helping to resolve system issues.Key...
-
Third Line Support Specialist
3 days ago
London, Greater London, United Kingdom Spectrum IT Recruitment Full timeJob Summary3rd Line Support SpecialistThis role requires a strong service desk background, great all-round knowledge of technologies, excellent problem-solving skills, and the ability to manage multiple tasks efficiently whilst maintaining communication with customers.Resolve complex hardware and software issues, reducing reoccurring incidents.Collaborate...
-
Business Development Associate
1 month ago
London, Greater London, United Kingdom Third Bridge Full timeCompany OverviewThird Bridge is a leading investment research firm that provides integrated solutions for top investors and business leaders. Our unique offering combines human insights and investor-led content with a global expert network.Job RoleWe are seeking an Associate to service our clients with language skills. The successful candidate will have...
-
Agile Solutions Specialist
1 week ago
London, Greater London, United Kingdom Vertex IT Solutions Ltd Full timeAbout UsVertex IT Solutions Ltd is a dynamic technology company providing innovative IT solutions to businesses.We are committed to delivering high-quality services and products, ensuring customer satisfaction and growth.Job Overview:We are seeking an experienced Agile Systems Analyst/Developer to join our team, responsible for designing and developing...