Second-Line Support Expert
2 weeks ago
As a Technical Customer Support Specialist at LexisNexis Risk Solutions, you will play a critical role in supporting clients with second-line support and onboarding new users to the ICIS API. This position involves collaborating with internal and external stakeholders, participating in projects like migrations, and communicating planned data changes.
To excel in this role, you must possess excellent communication skills for professional interactions with customers via phone, email, and Teams meetings. Additionally, you should demonstrate passion for learning and developing new skills, including API and basic SQL.
LexisNexis Risk Solutions offers a comprehensive benefits package, including a competitive salary range of $80,000 - $100,000 per year, depending on location and experience, and 30 diversity employee networks globally for collaboration and knowledge-sharing.
-
Second Line Support Expert
3 days ago
London, Greater London, United Kingdom AWD online Full timeJoin our dynamic team at AWD online as a Second Line Support Expert and take your career to the next level! As a valued member of our IT support team, you will be responsible for resolving complex technical issues, managing helpdesk tickets, and collaborating with team members to maintain an optimized IT environment.Responsibilities:Investigate and resolve...
-
Second/Third Line IT Solutions Expert
1 month ago
London, Greater London, United Kingdom Endeavour Recruitment Solutions Full timeAbout the JobWe are seeking a Second/Third Line IT Solutions Expert to join our client's team in their London office. As a key member of the technical support team, you will be responsible for solving 3rd and 2nd line support tickets.The ideal candidate will have at least one year of experience in a SaaS Technical Support role and possess exceptional...
-
Second Line Technical Support
1 month ago
London, Greater London, United Kingdom AWD online Full timeAbout the Role:We are seeking a highly experienced Second Line Technical Support specialist to join our team at AWD online. As a Second Line Technical Support specialist, you will be responsible for resolving complex technical issues and providing high-quality technical user support for hardware and software applications.The successful candidate will work...
-
Second Line of Defence Specialist
2 weeks ago
London, Greater London, United Kingdom SilverRock Bank Full timeJob DescriptionThe Operational Risk Analyst will be responsible for supporting the comprehensive operational risk processes at SilverRock Bank. This includes conducting ongoing controls assessment activity and supporting with risk reporting. The ideal candidate will have operational risk experience gained within the first or second line of defence within a...
-
Second Line Technical Specialist
4 weeks ago
London, Greater London, United Kingdom Premier Group Recruitment Full timePremier Group Recruitment is currently seeking a highly skilled Second Line Technical Specialist to join their team on a permanent basis in the City of London. The estimated salary for this position is £45,000 - £60,000 per annum.The ideal candidate will have experience with Microsoft 365 (E3, E5, EMS) and Azure IaaS, as well as proficiency in core...
-
Personal Lines Pricing Expert
4 weeks ago
London, Greater London, United Kingdom Direct Line Group Careers Full timeAbout UsDirect Line Group is a customer-obsessed market powerhouse combining decades of industry experience with talented people in every field. Our insurance business is just the start. We have a hybrid model way of working that offers flexibility for everyone.Job SummaryThe role of Personal Lines Pricing Expert involves developing brand & product specific...
-
Second Line Technical Support Specialist
2 hours ago
London, Greater London, United Kingdom Premier Group Recruitment Full timeJob Title: 2nd Line SupportAbout the Role:Premier Group Recruitment is seeking a skilled 2nd Line Support engineer to join our client, a leading MSP in the City of London. As a 2nd Line Support engineer, you will be responsible for providing expert-level technical support to customers for complex and challenging tickets.This role involves involvement in...
-
Second Line Operational Risk Analyst
5 days ago
London, Greater London, United Kingdom SilverRock Bank Full timeAbout the JobWe are seeking a Second Line Operational Risk Analyst to join our team at SilverRock Bank. In this role, you will be responsible for identifying and mitigating operational risks across the organisation, working closely with first line teams to identify and assess operational risks.The ideal candidate will have experience in operational risk...
-
Second Level IT Support
6 days ago
London, Greater London, United Kingdom Proactive Appointments Limited Full timeJob DescriptionAs a Second Level IT Support Specialist, you will be responsible for providing technical support to users at 2nd line level, as well as supporting a laptop refresh and BAU Support. This includes troubleshooting issues and resolving problems efficiently, using your excellent problem-solving skills and knowledge of ServiceNow and laptop builds...
-
Assistant Financial Manager
2 weeks ago
London, Greater London, United Kingdom Second Nature Full timeAbout UsWe're Second Nature, a pioneering digital health company revolutionizing the way people manage their health. Our vision is to empower individuals to take control of their wellbeing through innovative technology and expert guidance.Job Title: Assistant Financial ManagerSalary:£42,000 - £52,000 per annum based on experience.Job SummaryThis role...
-
London, Greater London, United Kingdom Line Up Aviation Full timeWe're seeking an expert in warranty management and value stream coordination to join our team at Line Up Aviation.This permanent role involves working with clients to implement cost-saving strategies through Value Engineering, while maintaining strict control over client costs.Key responsibilities include:Providing technical support to other departments...
-
Digital Wellness Programme Lead
1 week ago
London, Greater London, United Kingdom Second Nature Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Health Coach Manager to join our team at Second Nature. As a key member of our leadership, you will play a vital role in driving service improvements and guiding the professional growth of junior managers.The ideal candidate will have at least 3 years of experience in direct people...
-
Assistant Accountant
6 days ago
London, Greater London, United Kingdom Second Nature Full timeSalary:£35,000 - £45,000 per annumJob Description:We are looking for an experienced Assistant Accountant to join our finance team at Second Nature. As an integral part of our close-knit finance environment, you will have opportunities to expand beyond your core responsibilities and explore other areas of finance. This role will involve overseeing month-end...
-
Business Systems Expert
2 weeks ago
London, Greater London, United Kingdom BDB Pitmans LLP Full timeJob Title: Business Systems ExpertEstimated Salary: £60,000 - £80,000 per annum.About the RoleWe are seeking a highly skilled Business Systems Expert to join our team at BDB Pitmans LLP. As a Business Systems Expert, you will play a key role in understanding leading and emerging legal business systems applications and applying this knowledge to our firm's...
-
First and Second Line Support Analyst
2 weeks ago
London, Greater London, United Kingdom Hunter Bond Full time £90,000 - £115,000About Hunter Bond">Hunter Bond is a leading provider of innovative solutions to the banking industry. Our team is dedicated to delivering exceptional service and support to our clients.">Job Description">We are seeking a First and Second Line Support Analyst to join our team. As a German speaking specialist, you will provide technical support to our clients,...
-
3rd Line Network Support Expert
6 days ago
London, Greater London, United Kingdom The JM Longbridge Group Full time £42,000 - £56,000We are hiring a seasoned 3rd Line Network Engineer to provide expert-level support to our clients on a major MOD project. As a key member of our team, you will be responsible for troubleshooting and resolving complex network issues, leveraging your knowledge of Cisco and Fortinet technologies. Your expertise in OSPF, EIGRP and BGP routing protocols will be...
-
Financial Lines Expert
7 days ago
London, Greater London, United Kingdom Lawes Insurance Recruitment Full timeWe are looking for a talented Financial Lines Expert to join our client's team. The role involves handling a diverse portfolio of financial lines claims, requiring a high level of technical knowledge and expertise.Key ResponsibilitiesThe ideal candidate will be responsible for:Managing a portfolio of complex liability claimsProviding expert advice and...
-
Total Reward Expert
4 weeks ago
London, Greater London, United Kingdom Direct Line Group Full timeTotal Reward Expert at Direct Line Group">About the Role:">We're seeking an experienced Total Reward Expert to join our Reward team. As a key member of our HR department, you'll play a critical role in shaping our total reward strategy, developing and implementing policies, and ensuring compliance with relevant legislation.">Your Key...
-
Personal Lines Expert
4 weeks ago
London, Greater London, United Kingdom Howden Group Holdings Full timeWe are seeking a skilled Personal Lines Expert to join our team at Howden Group Holdings. As a Personal Lines Expert, you will be responsible for managing client relationships and delivering exceptional customer service.About the RoleThe successful candidate will have extensive experience in personal lines insurance, including homeowners, auto/motor,...
-
Health Coach Team Lead
1 month ago
London, Greater London, United Kingdom Second Nature Full timeAbout Second NatureAt Second Nature, we're on a mission to eradicate the type 2 diabetes and obesity epidemic by harnessing the power of technology and behavioural science.Job Description:We're seeking a highly experienced Health Coach Manager to join our dynamic team. As a key member of our leadership team, you'll be responsible for managing a...