Technical Support Analyst
2 days ago
Job Description
As an Application Support Analyst at Nicoll Curtin's client, you will be responsible for providing high-quality technical support to users.
You will work on 1st & 2nd line support, resolving issues efficiently and effectively.
The role requires proficiency in SQL and strong communication skills, particularly in German.
Key Responsibilities:
- Provide technical support to users via phone, email, or in-person
- Resolve 1st & 2nd line support issues
- Collaborate with wider teams to ensure seamless support
- Analyze and troubleshoot system issues
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