Technical Support Expert

2 days ago


London, Greater London, United Kingdom Colt Technology Services Group Ltd. Full time
Description of the Job:
At Colt Technology Services Group Ltd, we are seeking an experienced Technical Support Expert to join our IT Infrastructure Team. The successful candidate will be responsible for delivering 2nd/3rd line operational support for IT services and working closely with Incident Management Teams to restore service quickly and efficiently.

Key Responsibilities:
- Providing technical resource and lead for projects and BAU activities ensuring delivery within agreed scope and timeframe.
- Delivering 2nd/3rd line operational support for IT services.

Requirements:
- Managing a Windows Infrastructure, including Active Directory, DHCP, DNS (Essential).
- Implementing IT security best practices (Essential).
- Managing a VMWare vSphere/ESX environment (Essential).

Salary: £55,000 - £75,000 per annum depending on experience.

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