Apprentice ICT Support Technician
1 week ago
We are seeking a talented individual to join our team as an ICT Support Technician Apprentice at Baltic Apprenticeships.
Salary: £15,000 - £17,000 per annum
Job Overview:This is an excellent opportunity for someone looking to start their career in the IT industry. As an ICT Support Technician Apprentice, you will work alongside our experienced team to provide technical support and assist in the day-to-day management of IT systems.
Your Key Responsibilities:
- Assist in the day-to-day management of IT systems, including hardware installation and configuration
- Provide technical support for internal and external stakeholders, using troubleshooting tools and techniques
- Work closely with the IT team to develop and maintain technical documentation and track tasks
- Contribute to the development and implementation of service level agreements (SLAs) and escalations procedures
Requirements:
- Grade 4 in maths and 5 in English
- A passion for technology and problem-solving
- Strong communication skills and ability to work well with others
- Basic understanding of IT infrastructure, networking, and cloud services
- Willingness to learn and take on new challenges
About Us:
Baltic Apprenticeships is a leading provider of apprenticeships in the IT industry. We offer fully funded training and support to help you achieve your career goals.
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