Helpdesk Operations Manager

Job SummaryThe Helpdesk Supervisor role at BGIS is a critical position that requires a high level of expertise in customer service, facilities management, and infrastructure support. The successful candidate will be responsible for managing the client infrastructure helpdesk, including 2 x Helpdesk Administrators, and will work closely with internal and...

Job DescriptionAs a Helpdesk Supervisor at BGIS, you will play a vital role in managing the client infrastructure helpdesk, including two Helpdesk Administrators. Your responsibilities will include high-level utilisation and review of the Building Management System (BMS) to determine issues or faults. You will collaborate with internal and external...

ROLE SUMMARYThe Helpdesk Supervisor role at BGIS is a key position responsible for the management of client infrastructure helpdesk, including 2 x Helpdesk Administrators.The successful candidate will have a strong background in customer service, experience working in a customer service centre environment, and a demonstrated understanding of customer service...

Job Title: Helpdesk Senior ManagerLocation: Fitzrovia, LondonJob Type: Full-Time (Monday - Friday, 8:00 AM - 5:00 PM)Flexibility: Hybrid Working AvailableSalary: £45,000 per annumBenefits: 33 days holiday, company pension, healthcare benefits, travel benefitsAbout Us:We are a leading facilities management company based in the vibrant area of Fitzrovia,...

Job Title:Helpdesk Analyst Monday to FridayAt HVAC Total FM Recruitment, we're seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at London's largest club stadium. As a key member of our operations team, you'll play a pivotal role in ensuring smooth day-to-day operations.

We are seeking a highly motivated and experienced Helpdesk Operations Manager to join our team. In this role, you will be responsible for coordinating maintenance requirements for residential housing tenants.Main Responsibilities:Liaising with tenants over the phone to schedule repairs or maintenancePreparing job sheets, allocating work to the maintenance...

Job DescriptionCBW Staffing Solutions is seeking a highly skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will play a crucial role in ensuring the smooth operation of our facilities management services.Main ResponsibilitiesSchedule and manage reactive and proactive helpdesk call outsReview and allocate jobs received during the...

Job OverviewWe are seeking an experienced Helpdesk Supervisor to join our team at BGIS. As a key member of our facilities management team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our helpdesk.

**Helpdesk Operations Role**We are seeking a highly skilled and motivated Technical Support Specialist to join our Helpdesk Operations team. Your primary responsibility will be to ensure that our clients receive the best possible service from our dedicated software Helpdesk Team.You will be responsible for resolving Customer queries within the allotted...

About Our Job">We are seeking an experienced Helpdesk Services Director to join our team. The successful candidate will have a strong background in IT service management, with excellent leadership and technical skills.">Job Description">The Helpdesk Services Director will be responsible for managing the day-to-day operations of our helpdesk services. This...

The National Gallery is a world-renowned museum seeking an experienced professional to lead the Service Desk function within its Information Systems (IS) Department. As Helpdesk Operations Lead, you will be responsible for overseeing daily operations, ensuring high levels of customer satisfaction and quality technical support services.As part of this role,...

Job Overview:We are looking for a skilled IT Helpdesk Professional to join our team at AWD online. As an IT Helpdesk Professional, you will be responsible for providing first line and second line technical user support for hardware and software applications.The successful candidate will work closely with internal team members and external customers to...

About the JobWe are looking for an IT Support Specialist to join our team at B&M Waste Services Limited. As a key member of our IT team, you will be responsible for providing technical support to our employees, managing the service desk, and participating in project-based work.Key ResponsibilitiesDeliver first and second-line IT support to end-users.Manage...

Job SummaryThe Shift Maintenance Helpdesk Coordinator will be responsible for the planning and dispatching of Reactive Works, Raising Purchase Orders, and Completing work orders and adding log notes.Key ResponsibilitiesCollate operations data as directed by managersProvide service to internal and external clientsSecurity Clearance RequirementsDue to the...

Helpdesk Supervisor Job DescriptionCBW Staffing Solutions is seeking a skilled Helpdesk Supervisor to join our team. As a Helpdesk Supervisor, you will be responsible for scheduling reactive and help desk call outs, reviewing jobs received during the working day, and allocating them accordingly to engineers.Key Responsibilities:Schedule and manage help desk...

Job Title: Helpdesk AdministratorJob Summary: We are seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at ABM UK. The successful candidate will be responsible for logging, allocating, progressing, chasing, and completing faults on our contract.Key Responsibilities:Logging service requests by telephone and emailProviding...

Job Title: Helpdesk Support SpecialistJob Summary:The Helpdesk Support Specialist will be responsible for the logging, allocation, progression, chasing, and completion of faults on the contract.Key Responsibilities:Logging service requests by telephone and emailProviding coverage for the helpdesk during the absence of the EIC operative and for the...

Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...

Job Title: Helpdesk CoordinatorCBRE Global Workplace Solutions is a leading provider of facilities and corporate real estate management. We are seeking a Helpdesk Coordinator to join our team in London.Key Responsibilities:Provide exceptional customer service and business support to contribute to the growth and success of the Business.Manage the CAFM system...

About the RoleWe are seeking a skilled Helpdesk Administrator to join our IT function. As a key member of our team, you will play a vital role in ensuring the smooth operation of our internal business systems.Key ResponsibilitiesTroubleshoot IT-related issues on various hardware applicationsSupport calls and tickets from internal stakeholdersDeploy, install,...