Global IT Helpdesk Professional

3 days ago


London, Greater London, United Kingdom First People Recruitment Full time
About the Role:

This is an exciting opportunity to join First People Recruitment as an IT Helpdesk Engineer. We are looking for a skilled professional to provide technical support to end-users in the EMEA region. The role involves troubleshooting technical issues, providing first-level support, and escalating complex problems to senior engineers. The successful candidate will have hands-on experience with desktop/laptop PC support, network implementation, and optimization.

Key Responsibilities:

  • Provide technical support to end-users in the EMEA region via telephone, email, or collaboration tools.
  • Troubleshoot technical issues and provide first-level support.
  • Evaluate and resolve technical issues through investigation and research.
  • Develop and implement solutions to improve technical issues and processes.
  • Maintain accurate records of technical issues and resolutions.

Requirements:

  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills in English.
  • Ability to work independently and as part of a team.
  • Flexibility and adaptability in a fast-paced environment.
],

  • London, Greater London, United Kingdom CUBE Content Governance Global Limited Full time

    Job DescriptionWe are seeking a Helpdesk Professional to join our Technical Operations team at CUBE Content Governance Global Limited in London (Hybrid/Remote). As a key member of our team, you will be responsible for providing technical support for our internal staff and customers, ensuring seamless operation of our office and customer-facing systems.Main...


  • London, Greater London, United Kingdom AWD online Full time

    Job Overview:We are looking for a skilled IT Helpdesk Professional to join our team at AWD online. As an IT Helpdesk Professional, you will be responsible for providing first line and second line technical user support for hardware and software applications.The successful candidate will work closely with internal team members and external customers to...


  • London, Greater London, United Kingdom La Fosse Full time

    La Fosse's internationally recognized client is looking for a skilled Technical Support Services Leader to drive continuous improvement initiatives and adopt industry best practices in global service desk operations. The successful candidate will have significant experience in managing global helpdesk teams, expertise in ITIL and ITSM frameworks, and a...


  • London, Greater London, United Kingdom Fruition IT Full time £27,000

    The Fruition IT Helpdesk Expert will play a critical role in delivering exceptional technical support services to our customers.Job DescriptionSupport the delivery of high-quality technical assistance to end-users, via multiple channels.Develop and maintain detailed knowledge of our IT systems, services, and procedures.Collaborate with internal teams to...


  • London, Greater London, United Kingdom nationalmuseums.org - Jobboard Full time

    Key Responsibilities:The Helpdesk Professional will be responsible for providing technical support to internal customers, troubleshooting IT-related issues, and escalating problems to the IT Service Desk Manager as needed. They will also assist in delivering IT projects, performing minor repairs on IT equipment, conducting computer data entry, and...


  • London, Greater London, United Kingdom CV-Library Full time

    The Job: Pinpoint Resourcing is currently partnering with a membership organisation to find an experienced Desktop and Systems Support Analyst for a 6-month period, with potential long-term prospects. The successful candidate will be responsible for providing technical support services to users of the helpdesk, ensuring prompt resolution of hardware and...


  • London, Greater London, United Kingdom Ampstek Full time

    About Ampstek:Ampstek is a leading technology company that provides innovative solutions to businesses.Job Overview:We are seeking a highly skilled Technical Helpdesk Professional to join our IT support team. The ideal candidate will have in-depth knowledge of MacOS and JAMF, as well as strong troubleshooting skills.Responsibilities:Provide technical support...


  • London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    We have an opening for a Helpdesk Operations Manager at Vertex IT Solutions Ltd.The estimated salary for this role is £25,000 - £30,000 per annum.About the Position:This is a shift-based role that requires managing the Helpdesk system and providing first line support to users.Key Tasks:Log all telephone calls on the Helpdesk system and resolve user...


  • London, Greater London, United Kingdom Handle Recruitment Full time

    About the JobWe are seeking a Technical Assistance Expert to join our team at Handle Recruitment. As a key member of our technical support team, you will provide expert assistance to our clients and colleagues, ensuring seamless support and service delivery.Key Responsibilities:Provide technical support and assistance to clients and colleagues.Collaborate...


  • London, Greater London, United Kingdom Realtime Recruitment Full time

    Job SummaryWe are looking for a highly skilled Technical Helpdesk Professional to join our team at Realtime Recruitment in Poole. As a Technical Helpdesk Professional, you will be responsible for providing comprehensive voice, email, and ticket support to our clients, while delivering a high level of customer service.The successful candidate will be trained...


  • London, Greater London, United Kingdom AWD online Full time

    AWD online has a fantastic new job opportunity for a Technical Support Specialist who can provide high-quality 1st and 2nd Line support to both internal team members and external customers.The successful candidate will manage helpdesk tickets through the Halo platform, deploy and configure devices using Microsoft Intune and Autopilot, and administer Entra...


  • London, Greater London, United Kingdom Head Resourcing Ltd Full time

    About the JobHead Resourcing Ltd is seeking a skilled Helpdesk Professional to join our team in London. The ideal candidate will have experience in 1st-line IT support, with a strong understanding of Microsoft technologies.Job DescriptionProvide technical assistance to end-users, resolving hardware, software, and network-related issues.Deploy and manage IT...


  • London, Greater London, United Kingdom Acora Full time

    Job DescriptionAs a Technical Helpdesk Engineer at Acora, you will play a critical role in providing exceptional IT support to our clients. You will be responsible for diagnosing and resolving complex technical issues, raising and updating case records, and performing administrative tasks within phone systems.Your primary goal will be to deliver high-quality...


  • London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    Job OverviewWe are seeking a skilled Helpdesk and Desktop Support Technician to join our IT team at Vertex IT Solutions Ltd.The successful candidate will provide technical support and resolution of IT problems through desk side assistance.Key Requirements:Previous experience working in a helpdesk environmentUnderstanding of ITIL best practicesAbility to work...


  • London, Greater London, United Kingdom B&M Waste Services Limited Full time

    Job Overview: We are recruiting for an IT Support Analyst with a strong background in delivering 1st and 2nd line helpdesk support and managing the service desk. The successful candidate will have excellent communication skills, with a customer-centric approach to their work.About the Role:This is an exciting opportunity to join our IT team and contribute to...


  • London, Greater London, United Kingdom Gazelle Global Full time

    Gazelle Global is recruiting a talented Global Loans Professional to join its Global Loans Team.The ideal candidate will have experience in complex transactions, negotiation, and deal management. They will be responsible for working with clients, counterparts, and advisors to achieve seamless transaction execution and will have opportunities to develop their...


  • London, Greater London, United Kingdom RECRUITMENTREVOLUTION Full time

    We are seeking a highly skilled Technical Helpdesk Professional to join our team in East London / Essex Area.The successful candidate will have a strong background in 1st and 2nd line IT support, customer service, and excellent communication skills. They will also possess a solid understanding of Microsoft Servers, Firewalls, and Windows Operating...


  • London, Greater London, United Kingdom Endeavour Recruitment Solutions Full time

    About the CompanyEndeavour Recruitment Solutions is a leading recruitment agency based in Surrey/South London. We specialize in placing highly skilled professionals in top companies across various industries.Job BriefWe are currently looking for a Helpdesk Technician to join our client's team. The successful candidate will have experience working with...


  • London, Greater London, United Kingdom CyberForce Global Full time £19,000 - £25,000

    Global Talent Acquisition ProfessionalWe are seeking a highly skilled and motivated individual to join our team in London as a Global Talent Acquisition Professional. As a key member of our recruitment team, you will work closely with clients and candidates globally to source top-tier sales professionals for VC-backed companies.Your primary responsibilities...


  • London, Greater London, United Kingdom Global Accounting Network Full time

    Global Accounting Network is a leading player in the fintech industry, and we are seeking a highly skilled Global Accounting Professional to join our team as a Senior Financial Accountant. In this role, you will be responsible for reconciliations across the front office and trading side of the business, analyzing complex financial transactions and...