Debt Resolution Expert

15 hours ago


Nottingham, Nottingham, United Kingdom Capital One - UK Full time £27,000
Join Our Team and Make a Difference

We're seeking a skilled Collections Advisor to join our team in the UK. As a key member of our debt resolution team, you'll play a vital role in helping customers navigate challenging financial situations.

Our ideal candidate will have a strong understanding of debt resolution and customer-focused strategies, as well as excellent problem-solving skills and the ability to use their judgement when assessing the right outcome for each customer.

You'll work closely with customers to understand their financial situations, assess their budget, and help them understand what payments are affordable. This will require a high level of empathy and strong communication skills, as well as the ability to explain complex information in clear terms.

The salary for this role is estimated to be in the range of £30,000 - £40,000 per annum, depending on experience. We also offer a comprehensive benefits package, including pension scheme, generous holiday entitlement, and private medical insurance.



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