Senior Debt Resolution Strategist

7 days ago


Nottingham, Nottingham, United Kingdom eonnext Full time
Unlock Your Potential in Credit Risk Management

We are seeking a skilled Senior Credit Risk Analyst to join our team at Eonnext, where you will play a critical role in shaping our debt collection strategies and improving customer outcomes.

About the Role:

The ideal candidate will possess strong technical skills in data manipulation and analysis, with a proven track record of using data to drive business decisions. You will work closely with cross-functional teams to develop and implement data-led strategies that optimize debt collection, reduce customer defaults, and enhance operational efficiency.

Key Responsibilities:

  • Conduct in-depth analysis of credit management processes, customer debt profiles, and market trends to identify opportunities for improvement.
  • Use data-led outcomes and forecasting techniques to identify, assess, and proactively manage debt challenges across the portfolio.
  • Develop and implement data-led strategies to optimize debt collection, reduce customer defaults, and enhance overall operational efficiency.
  • Partner with cross-functional teams to clarify problems, quantify value/feasibility of proposed solutions, and present actionable recommendations to senior management.

Requirements:

  • Minimum 1 year experience in debt management or a related field across large customer portfolios.
  • Strong technical skills in data manipulation and analysis (e.g., SQL).
  • Track record of using data to improve customer and commercial outcomes.
  • Ability to present complex data and analysis in a simple and engaging manner.
  • Self-starter who works with minimal supervision and can adapt to new technical environments quickly.

What We Offer:

  • Competitive salary: £60,000 - £80,000 per annum.
  • 26 days holiday plus bank holidays each year.
  • Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years).
  • Excellent parental leave allowance.
  • Award-winning Flexible Benefits package.
  • Opportunities for career development and growth.


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