First Line Resolution Professional

13 hours ago


Nottingham, Nottingham, United Kingdom SF Recruitment Full time

**Job Title:** Tech Service Expert

We are seeking an experienced Tech Service Expert to join our team as a First Line Resolution Professional.

**Job Summary:

This is an exciting opportunity for a highly motivated and experienced individual to join our dynamic team.

**Key Responsibilities:

  • Provide timely and effective solutions to our clients.
  • Handle all incidents and requests from users, ensuring seamless integration with internal processes.

**Requirements:

  • A strong understanding of ITIL principles and best practices.
  • Excellent problem-solving skills.
  • Ability to work effectively in a remote environment.

**Salary Information:

The salary range for this position is £27,000 - £28,000 per annum, commensurate with experience.



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