First Line Resolution Professional
13 hours ago
**Job Title:** Tech Service Expert
We are seeking an experienced Tech Service Expert to join our team as a First Line Resolution Professional.
**Job Summary:
This is an exciting opportunity for a highly motivated and experienced individual to join our dynamic team.
**Key Responsibilities:
- Provide timely and effective solutions to our clients.
- Handle all incidents and requests from users, ensuring seamless integration with internal processes.
**Requirements:
- A strong understanding of ITIL principles and best practices.
- Excellent problem-solving skills.
- Ability to work effectively in a remote environment.
**Salary Information:
The salary range for this position is £27,000 - £28,000 per annum, commensurate with experience.
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