Patient Services Assistant
4 weeks ago
About the Role
We are seeking a highly organized and efficient Patient Services Assistant to join our team at Tean Surgery. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our doctors and nurses.
Main Responsibilities
- Greet and direct patients and visitors, ensuring a warm and welcoming environment.
- Manage appointments, including making and cancelling appointments, and issuing appointment cards.
- Handle incoming correspondence, including letters, forms, and specimen bottles, and ensure accurate recording and processing.
- Provide excellent customer service, responding to patient queries and concerns in a professional and empathetic manner.
- Register new patients, temporary residents, and emergency patients, and ensure accurate recording of patient information.
- Process payments for private medical services and maintain accurate records.
- Perform administrative tasks, including data entry, scanning, and filing, to ensure efficient and accurate record-keeping.
- Act as a chaperone as required, and maintain confidentiality and discretion at all times.
Requirements
- GCSEs or equivalent in Maths and English, Grade C/4 or above.
- Excellent communication and interpersonal skills.
- Strong IT skills, including experience with EMIS or equivalent clinical systems.
- Good level of literacy and numeracy, with ability to work accurately and efficiently.
- Ability to work flexibly, including occasional evenings and weekends.
What We Offer
Tean Surgery offers a supportive and dynamic work environment, with opportunities for professional development and growth. We are committed to providing exceptional patient care and are looking for a dedicated and enthusiastic individual to join our team.
-
Patient Services Coordinator
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tean Surgery Full timeJob DescriptionAbout the RoleWe are seeking a highly organized and communicative Patient Services Assistant to join our team at Tean Surgery. As a key member of our administration team, you will be responsible for providing exceptional patient care and support in a busy GP surgery environment.Main ResponsibilitiesGreet and direct patients, visitors, and...
-
Patient Services Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tean Surgery Full timeJob Title: Patient Services AssistantWe are seeking a highly organized and communicative Patient Services Assistant to join our team at Tean Surgery. As a key member of our administration team, you will be responsible for providing exceptional patient care and support.Main Responsibilities:Greet and direct patients and visitors, ensuring a warm and welcoming...
-
Patient Services Coordinator
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tean Surgery Full timeJob Title: Patient Services AssistantWe are seeking a highly organized and detail-oriented Patient Services Assistant to join our team at Tean Surgery. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our doctors and nurses.Key Responsibilities:Greet and direct patients...
-
Patient Transport Assistant
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeWe are seeking a highly skilled Patient Transport Assistant to join our team in Staffordshire. The ideal candidate will have effective communication and interpersonal skills, gained from experience of dealing with customers or members of the public.The estimated salary for this role is £11.44 per hour.Job DescriptionThis exciting opportunity is within the...
-
Data and Patient Services Officer
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom NHS Full timeThe University Hospital of North Midlands NHS Trust is seeking an experienced candidate to fill a newly created role within the Endoscopy Department. As a Hybrid Reception and Booking Support Officer, the successful candidate will have the opportunity to work in a fast-paced environment and provide exceptional patient care. The role involves welcoming...
-
Receptionist - Patient Services Coordinator
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeJob SummaryThe successful candidate will be responsible for providing administrative support to the reception team, ensuring the smooth operation of the front desk and maintaining accurate records.Main ResponsibilitiesRespond to external and internal telephone queries from staff, patients, and others, providing excellent customer service and resolving issues...
-
Ambulance Care Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAmbulance Care Assistant Role OverviewWe are seeking a highly skilled and compassionate Ambulance Care Assistant to join our team at EMED Group. As an Ambulance Care Assistant, you will play a vital role in providing patient transport services to our community, ensuring the highest level of care and safety for our patients.Key Responsibilities:Transport...
-
Ambulance Care Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAmbulance Care Assistant Role OverviewWe are seeking a highly skilled and compassionate Ambulance Care Assistant to join our team at EMED Group. As an Ambulance Care Assistant, you will play a vital role in providing patient transport services to our community.Key Responsibilities:Transport elderly, sick, and vulnerable service users to and from medical...
-
Patient Care Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Optical Express Full timeJob Title – Patient AdvisorLocation: StokeSalary: £24, + bonusesAt Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.We're committed to a culture of care, trust, and integrity, extending to our...
-
Ambulance Care Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAbout the RoleWe are seeking a highly skilled and compassionate Ambulance Care Assistant to join our team at EMED Group. As an Ambulance Care Assistant, you will play a vital role in providing patient transport services to elderly, sick, and vulnerable individuals.Key ResponsibilitiesTransport patients to and from medical appointments and between healthcare...
-
Patient Care Coordinator
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Optical Express Full timeCompany Overview:At Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. Our commitment to our people and technology drives us to continually improve and invest in our services.About the Role:We're seeking a Patient Advisor to join our team in Stoke. As a key member of our staff, you'll play a vital role...
-
Ambulance Care Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAbout the RoleWe are seeking an Ambulance Care Assistant to join our team at EMED Group. As an Ambulance Care Assistant, you will play a vital role in transporting patients to and from medical appointments and between healthcare facilities.Key ResponsibilitiesTransport patients to and from medical appointments and between healthcare facilitiesAssist patients...
-
Ambulance Care Assistant
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAbout the RoleThis is a fantastic opportunity to join EMED Group as an Ambulance Care Assistant, providing patient transport services to support healthcare providers across the region.ResponsibilitiesTransport elderly, sick, and vulnerable patients to and from medical appointments and between healthcare facilities.Assist with the handling of patients,...
-
Ambulance Care Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAbout the RoleWe are seeking an experienced Ambulance Care Assistant to join our team at EMED Group. As a key member of our Patient Transport and Care Partner team, you will be responsible for transporting elderly, sick, and vulnerable service users to and from medical appointments and between healthcare facilities.Key ResponsibilitiesTransporting service...
-
Patient Transport Coordinator
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeEMED Group is committed to providing high-quality patient transport services that support the healthcare needs of our local communities. We are currently seeking a Patient Transport Coordinator to join our team.The successful candidate will be responsible for transporting elderly, sick and vulnerable service users to and from their medical appointments and...
-
Patient Care Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Optical Express Full timeJob Title – Patient AdvisorLocation: StokeSalary: £24, + bonusesAt Optical Express, we're dedicated to delivering exceptional patient care and outstanding clinical outcomes. Our team is committed to a culture of care, trust, and integrity, extending to our local communities through charitable and environmental projects.A career at Optical Express is...
-
Patient Care Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Optical Express Full timeJob Title – Patient AdvisorLocation: StokeSalary: £24, + bonusesAt Optical Express, we strive to deliver exceptional patient care and outstanding clinical outcomes. Our team works together to achieve excellence, supporting each other and respecting our differences.We are committed to a culture of care, trust, and integrity, extending to our local...
-
Ambulance Care Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAbout the RoleWe are seeking an Ambulance Care Assistant to join our team at EMED Group. As an Ambulance Care Assistant, you will play a vital role in transporting elderly, sick, and vulnerable service users to and from their medical appointments and between healthcare facilities.Key ResponsibilitiesTransport service users to and from medical appointments...
-
CCO Control Centre Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeAbout the RoleWe are seeking a highly organized and customer-focused Control Centre Assistant to join our team at EMED Group. As a key member of our Patient Transport Operations team, you will play a vital role in ensuring the smooth delivery of patient transport services across our local communities.Main ResponsibilitiesAssist with all aspects of the CCO,...
-
Patient Transport Coordinator
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom EMED Group Full timeJob SummaryWe are seeking a highly organized and communicative Patient Transport Coordinator to join our team in Stoke-on-Trent, Staffordshire. This role will involve coordinating daily and future bookings, managing operational crews, and ensuring timely and efficient collection and delivery of patients between destinations.About UsThe EMED Group is the...