Helpdesk Support Specialist
2 days ago
Salary: £25,459 per annum
We are seeking a highly motivated and organized individual to fill the role of Helpdesk Support Specialist in Manchester. The successful candidate will be responsible for managing multiple mailboxes, delivering great customer service, building outstanding working relationships with clients, and ensuring that maintenance work is processed in a timely manner.
About the Role- Manage multiple mailboxes and respond to inquiries in a timely manner
- Demonstrate excellent communication and interpersonal skills to build strong relationships with clients
- Schedule tasks within an agreed time frame and chase up tasks to be completed
- Update systems to ensure complete transparency and maintain accurate records
- Raise invoices and purchase order numbers as required
- IT literacy and basic computer skills
- Excellent communication and interpersonal skills
- Ability to work at a fast pace and under pressure
- Hardworking, resilient, trustworthy, reliable, organized, and punctual
A competitive salary of £25,459 per annum, a dynamic and supportive work environment, and opportunities for professional growth and development.
CV-Library is an equal opportunities recruiter and welcomes applications from all suitably skilled or qualified applicants.
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