Helpdesk Administrator

3 months ago


Manchester, United Kingdom Pertemps Network Group Full time

**Job Description**:
Helpdesk Administrator
£11.75 - 12.40 per hour
Monday to Friday working hours
Temporary
Manchester
One of the leading organisations within their market are on the lookout for helpdesk/schedulers to join the growing team.
Job duties:
- Process all job requests promptly and accurately, ensuring all job’s are completed to a high level- Serve as the key point of contact for customers, providing exceptional service and support.- Meet business Key Performance Indicators (KPIs) consistently.- Following up to clients to ensure full resolution of issues.To apply:

- Ideally helpdesk experience dealing with the scheduling of engineers and support staff.- Immediately available or within a short time period.- Good overall communication skills written and verbal.



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