Operations Manager

About the RoleWe are seeking an exceptional Contact Centre Operations Manager to join our team in Edinburgh. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering best-in-class customer experience across our contact centre channels.Key Responsibilities:Lead a high-performing contact centre team,...

About the RoleWe are seeking a skilled Customer Experience Manager to join our team in Edinburgh on a full-time, permanent basis. As a key member of our contact centre operation, you will be responsible for delivering exceptional customer experiences through the effective management of our contact centre teams.Key Responsibilities:Develop and implement...

About The OpportunityWe are looking for a talented and motivated individual to lead our Contact Centre operations, driving innovation and excellence in customer service delivery.Key ResponsibilitiesDevelop and implement strategies to improve customer experience, efficiency, and commerciality in the Contact Centre.Oversee the day-to-day operations of the...

About the Role: We are seeking a skilled Electric Vehicle Training Specialist to join our team at Motability Operations. As an expert in facilitating engaging and effective training, you will play a key role in supporting our customers' transition to Electric Vehicles.The successful candidate will have proven experience in delivering high-quality training...

About The RoleWe are seeking a highly skilled and experienced leader to join our team as a Customer Experience Transformation Manager. This is an exciting opportunity to drive transformation in our Contact Centre, leveraging new technologies to revolutionise how we support our customers and colleagues.Key ResponsibilitiesDevelop and implement strategies to...

We are looking for a skilled Project Operations Specialist to support the delivery of our Transact project. This role involves working closely with Ops leads, technology partners, senior management, and business counterparts to ensure seamless integration of system data and operational requirements.The successful candidate will have a solid understanding of...

About the JobWe are looking for a highly experienced Financial Infrastructure Project Manager to lead our PCC strategic development program. As a key member of our Global Delivery Custody operations, you will oversee the execution of this complex project, ensuring it meets regulatory and market processing requirements, demands of current clients, and creates...

About The RoleAs a highly experienced Contact Centre Operations Manager, you will be instrumental in transforming our contact centre operation to deliver an exceptional customer experience. You will lead the team to achieve operational performance by identifying levers to pull that will have a positive impact on key performance indicators (KPIs). Our goal is...

Job OverviewWe are seeking a seasoned professional to lead our Complaints Operations team, driving excellence in service delivery and ensuring seamless customer experiences across multiple accounts and sites.About the RoleThis key position is responsible for managing the service delivery of Complaints Operations, meeting defined requirements while...

Company OverviewSteele Charles Limited is a self-funded business operating in Edinburgh, delivering exceptional consumer experiences across its high-end aparthotel and commercial property/ Real Estate portfolio. With ambitious growth targets, the company seeks to bring on board an experienced General Manager to lead its operations and drive customer...

Protea Recruitment LTD is seeking an experienced Operations Manager to oversee all operational aspects of the production process in a leading food manufacturing company in Edinburgh.Key responsibilities include developing and implementing production schedules, managing and improving production KPIs, and collaborating with other departments to ensure smooth...

Job OverviewWe are seeking a highly skilled Operations Manager to join our team in the City Centre. As a key member of our management team, you will be responsible for overseeing the daily operations of our property and ensuring that our high standards are consistently met.The successful candidate will have a strong background in property management and a...

Job Overview:We are seeking an Operations Manager to oversee the operational management of our restaurant in Edinburgh, UK.The successful candidate will be responsible for ensuring excellent customer service delivery and upholding the highest food and service standards.This is a full-time, permanent role with weekend availability required. A competitive...

Job Title: Operations ManagerEstimated Salary: Up to £44,000 per annumLocation: Edinburgh areaWe are seeking an experienced Production Manager to lead a high-performing team in a fast-paced food manufacturing environment. As Operations Manager, you will oversee the production process, ensuring efficiency and product quality.About This Role:Oversight of all...

Job SummaryWe are seeking an experienced Operations Manager to lead our transportation and order processing teams in Edinburgh. As a key member of our team, you will be responsible for optimizing vehicle activity and ensuring high customer satisfaction.About the RoleThe Service Delivery Manager will play a critical role in driving operational excellence...

Operations Service ManagerWe are seeking an experienced Operations Service Manager to lead our airport operations team in Edinburgh, UK.This is a challenging role that requires a strong leader with excellent operational management skills. As an Operations Service Manager, you will be responsible for providing leadership and guidance to front-line teams,...

Job Title: Facilities Operations ManagerWe are seeking an experienced Facilities Operations Manager to lead our operations in Edinburgh and Glasgow. The role offers a unique opportunity to shape the future of FM operations for a leading client.About the RoleThis is a fantastic opportunity for a driven Facilities Manager to make a significant impact. As...

We are seeking a Store Operations Manager to join our team at DEBRA in Edinburgh. This is a key role that requires strong leadership and operational skills.The successful candidate will be responsible for managing store operations, including stock management, inventory control and visual merchandising.Key responsibilities include:Managing store operations...

Job Description: Operational Excellence Manager - Business Process ManagementWe are seeking an experienced Operational Excellence Manager to lead our Business Process Management initiative in Lloyds Banking Group's Chief Operating Office. The successful candidate will have a proven track record in process management, with a strong ability to analyze, design,...

Restaurant Operations ManagerWe are seeking an experienced Restaurant Operations Manager to oversee daily restaurant operations in Edinburgh, Scotland.This key role will involve supporting the Restaurant Manager in ensuring delivery of an exceptional dining experience for guests. The successful candidate will be responsible for driving team performance and...