Operations Manager
22 hours ago
We are seeking an experienced Operations Manager to lead our transportation and order processing teams in Edinburgh. As a key member of our team, you will be responsible for optimizing vehicle activity and ensuring high customer satisfaction.
About the RoleThe Service Delivery Manager will play a critical role in driving operational excellence across our trade waste, skip, hook, volumetric, grab, and sweeper fleets. This is an excellent opportunity to lead from the front and inspire teams while maintaining high standards of compliance, customer service, and operational efficiency.
Key Responsibilities- Lead the transport and order processing teams to optimize vehicle activity and achieve high customer satisfaction.
- Recruit, assess, and develop drivers, ensuring training plans and appraisals are in place.
- Monitor and report on departmental performance, ensuring KPIs are met.
- Implement company policies, drive cultural alignment, and lead by example.
To succeed in this role, you will need:
- Transport Manager CPC (or currently studying)
- Knowledge of road transport legislation and geographical expertise
- Excellent communication and team leadership skills
- Positive attitude with a professional approach
- Basic knowledge of vehicle maintenance
We offer a competitive salary package (£45,000 - £55,000 per annum) and benefits including 28 days paid holiday, pension contributions, death in service scheme, mental health support, first aid training, and opportunities for career growth within a family-run business.
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