IT Operations Manager
4 days ago
Tesco Bank is seeking an experienced IT Operations Manager to lead our Insurance and Money Services team. As a key member of our IT department, you will be responsible for shaping the customer journey and driving business success.
Salary and BenefitsWe offer a competitive salary up to £60,000 + annual bonus and benefits package, including private medical insurance, virtual GP service, and generous holiday allowance. You will also have access to performance-related bonuses and enjoy a range of other perks, including Buy as you Earn and Save as your Earn share schemes.
Key Responsibilities- Operational Management: Oversee daily IT operations, ensuring seamless service delivery and operational efficiency.
- Service Improvement: Identify and implement continuous improvement initiatives to enhance customer satisfaction and service quality.
- Team Leadership: Lead, mentor, and develop a team of IT professionals, fostering a culture of high performance and continuous learning.
- Stakeholder Engagement: Collaborate with internal and external stakeholders to ensure alignment and successful IT operational service delivery.
- Technical Proficiency: Deep understanding of IT service management software and tools, including ITIL, JIRA, and MS Applications.
- Leadership and Management: Proven experience in leading and managing teams, with strong motivational and team-building skills within an IT environment.
- Customer Focus: Strong commitment to delivering exceptional customer service and improving customer experiences.
- Analytical Thinking: Ability to analyse data, identify trends, and make data-driven decisions.
Tesco Bank is committed to building a more inclusive workplace and celebrating the diversity that makes us unique. We're passionate about serving our customers, communities, and planet a little better every day.
-
Head of Strategic Portfolio Management
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAbout The RoleA new role in our Technology leadership, the Head of Strategic Portfolio Management is responsible for maintaining the overall technology strategy, roadmap and budget. They ensure alignment between strategic objectives and technology investments across all technology functions.This includes facilitating and informing decision making, providing...
-
Head of Operations Lead
4 days ago
Edinburgh, Edinburgh, United Kingdom Air IT Limited Full timeAbout the RoleThe Head of Operations Lead will be responsible for overseeing service delivery, ensuring alignment with company goals and fostering a positive work environment. This role involves:Strategizing and executing service delivery plans to meet client expectations.Maintaining high levels of client satisfaction through effective project...
-
Data Analytics Director
4 days ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is seeking a highly skilled Data Analytics Director to lead and drive our data strategy and foster a culture of data excellence across the organization.The successful candidate will have the opportunity to shape and grow the data function both within Technology and across the organization, ensuring that the business has...
-
Senior Information Security Strategist
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAbout the RoleThe Chief Information Security Officer (CISO) plays a crucial role in safeguarding the organisation's sensitive data, intellectual property, and information systems from potential threats and cyberattacks. This position requires a strong leader who can establish and maintain the organisation's vision, strategy, and programs related to...
-
Product Transformation Leader
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAbout The RoleA key position in our Technology leadership team, the Head of Product is responsible for driving the transformation of MO into a Product-led organisation. This involves managing the overall tech Product budget, leading tech product domain teams across MO, and overseeing the strategy and management of technology products.Key...
-
Project Operations Specialist
4 days ago
Edinburgh, Edinburgh, United Kingdom Acord (association For Cooperative Operations Research And Development) Full timeWe are looking for a skilled Project Operations Specialist to support the delivery of our Transact project. This role involves working closely with Ops leads, technology partners, senior management, and business counterparts to ensure seamless integration of system data and operational requirements.The successful candidate will have a solid understanding of...
-
Head of Technology Strategy and Portfolio
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAbout The RoleA new role in our Technology leadership, Head of Strategy and Portfolio, is responsible for maintaining the overall technology strategy, roadmap, and budget. They ensure alignment between strategic objectives and technology investments across all technology functions.This includes facilitating and informing decision making, providing strategic...
-
Information Security Director
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAbout The RoleThe Chief Information Security Officer is a critical executive leadership position responsible for safeguarding the organisation's sensitive data, intellectual property, and information systems from potential threats and cyberattacks. This role plays a pivotal part in the organisation's overall strategy and performance.Key...
-
Data Strategist and Innovation Leader
4 days ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAt Motability Operations, we are seeking a visionary Data Strategist and Innovation Leader to drive our data-driven approach and shape the future of our business.About the RoleThis exciting opportunity will see you lead the development of a comprehensive data strategy, aligned with our company objectives and technology vision. You will be responsible for...
-
Head of Engineering Leadership
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAbout The RoleA new leadership position in the Technology leadership team, the Head of Engineering leads, ensures quality, sets ways of working and manages the organisation's engineering department.The Head of Engineering spearheads innovation in the engineering function, ensuring high quality delivery and running of MO's technology software. They define...
-
Chief Information Security Officer
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAbout The RoleThe Chief Information Security Officer (CISO) is a senior leader responsible for establishing and maintaining the organisation's vision, strategy, and programs related to information security. The CISO plays a crucial role in safeguarding the organisation's sensitive data, intellectual property, and information systems from potential threats...
-
Senior Service Manager
5 days ago
Edinburgh, Edinburgh, United Kingdom Air IT Limited Full timeJob OverviewAir IT Limited seeks a Senior Service Manager to lead service delivery operations, focusing on client satisfaction and team excellence. Key duties involve:Designing and executing service delivery strategies aligned with business objectives.Maintaining high levels of client satisfaction through efficient project management.Effectively managing...
-
Operations Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom SGN Full timeOperations ManagerJob SummaryWe are seeking an experienced Operations Manager to join our team at SGN. As a key member of our East Region team, you will be responsible for managing operational activities within budget allocations, ensuring a safe, efficient, and effective service to all our customers.Key ResponsibilitiesManage operational activities within...
-
Operations Manager
3 weeks ago
Edinburgh, Edinburgh, United Kingdom FNZ Group Full timeAbout the Role:This is a challenging opportunity for an experienced professional to contribute to our Core Processing Team at FNZ Group. As an Operations Officer, you will be responsible for ensuring the quality of our corporate and retail clients' processing, in accordance with FNZ's high standards.Key Responsibilities:Deliver high-quality operational...
-
IT Operations Manager
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Storm ID Ltd Full timeStorm ID Ltd is a leading digital transformation consultancy that helps its clients transform processes and experiences, re-imagine their business models and even entire companies.About the RoleWe are looking for an experienced IT Manager to join our team at Storm ID Ltd. As an IT Manager, you will be responsible for the management and coordination of the...
-
IT Operations Manager
4 days ago
Edinburgh, Edinburgh, United Kingdom Storm ID Full timeAbout the RoleStorm ID is an award-winning digital transformation consultancy, with clients spanning the public sector, healthcare, and financial services. We help our clients transform processes and experiences, re-imagine their business models and even entire companies, with a strong focus on security by design and by default.As an IT Manager at Storm ID,...
-
Senior Product Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Motability Operations Full timeAbout The RoleA new role in our Technology leadership team, the Head of Product is a significant position responsible for transforming MO into a Product-led organisation. This includes managing the overall tech Product budget, leading the tech product domain teams across MO, and overseeing the strategy and management of technology products across MO.Key...
-
Senior Software Engineering Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom Be-IT Full timeJob OpportunityBe-IT is seeking a seasoned Software Engineering Manager to lead our engineering team and drive impactful projects that enhance customer experience and revenue.You will be responsible for enabling data-driven decisions to optimize advertising and marketing strategies, as well as strengthening commercial partnerships.Stakeholder Management:...
-
Senior Software Development Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Be-IT Full timeJob OpportunityWe are seeking a highly skilled Senior Software Development Manager to lead our engineering team and drive impactful projects that enhance customer experience and company revenue.This role will enable data-driven decisions to optimise advertising and marketing strategies, as well as strengthen commercial partnerships.Stakeholder Management:...
-
Cloud Infrastructure Specialist
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Be-IT Full time £60,000Be-IT is seeking an experienced Platform Engineer to join their dynamic team in the financial data management industry. The ideal candidate will have a strong background in infrastructure and platform engineering, with a focus on cloud-based solutions.Key Responsibilities:Hands-On Technical Work: Develop and manage systems and tools, working closely with the...