Operational Excellence Manager

3 days ago


Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full time
Job Description: Operational Excellence Manager - Business Process Management

We are seeking an experienced Operational Excellence Manager to lead our Business Process Management initiative in Lloyds Banking Group's Chief Operating Office. The successful candidate will have a proven track record in process management, with a strong ability to analyze, design, and implement business processes that enhance efficiency and effectiveness.

The Operational Excellence Manager will establish a process management framework for our Business & Commercial Banking (BCB) division using data solutions and technologies. They will also work closely with Data teams to develop tools for continuous management and oversight of processes across BCB.

This role requires strong leadership skills and the ability to collaborate with cross-functional teams to drive business improvement initiatives.

Key Deliverables:
  • Establish a process management framework for BCB using data solutions and technologies.
  • Work with Data teams to develop tools for continuous management and oversight of processes across BCB.
  • Define operating model for enduring process management capability.


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