Operational Excellence Specialist

4 days ago


Edinburgh, Edinburgh, United Kingdom Brodies Full time
Job Description:

We are seeking an experienced Practice Support Manager to join our team in Edinburgh or Glasgow. This role offers a unique opportunity to make a significant impact on the efficiency and effectiveness of our practice area.

The successful candidate will have excellent leadership skills, with the ability to motivate and inspire a team of secretarial colleagues. You will work closely with partners and legal services colleagues to develop a deep understanding of their needs, creating plans to support delivery and address any challenges.

This position requires a strong analytical mindset, with the ability to identify areas for improvement and implement process changes. You will be responsible for monitoring and approving overtime and TOIL requests, ensuring that resource is in place to cover.

We are looking for an individual with excellent Microsoft application skills, particularly in Outlook, Excel, and Word. The ability to work independently, with minimal day-to-day instruction and supervision, is essential for success in this role.

Key Responsibilities:
  • Leading a team of secretarial colleagues
  • Developing plans to support delivery and address challenges
  • Monitoring and approving overtime and TOIL requests
  • Implementing process changes


Estimated Salary: £42,000 per annum, plus benefits.

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