Lettings Progressor

1 week ago

Reading, Reading, United Kingdom DiSRUPT Recruitment Agency | B Corp Full time
About the Role

We are seeking a highly organized and detail-oriented Lettings Progressor to join our team at DiSRUPT Recruitment Agency | B Corp. As a key member of our lettings team, you will be responsible for progressing tenancies across all sites, managing records, and maintaining high levels of customer service.

Key Responsibilities
  • Administer new tenancies and renewals to relevant deadlines, ensuring timely communication with tenants and internal stakeholders.
  • Manage the tenancy referencing process, chasing outstanding references and ensuring compliance with all relevant processes.
  • Provide exceptional customer service, responding to incoming enquiries and resolving issues efficiently.
  • Draft and issue tenancy documentation, setting up Direct Debits for ongoing rental payments.
  • Maintain accurate records and update the database in relation to all live applications.
Requirements
  • Strong organizational and administrative skills, with experience in a similar public-facing, commercial environment.
  • Proven knowledge of the London Lettings Market, including compliance and legal requirements.
  • Excellent communication and customer service skills, with the ability to work under pressure and prioritize workload.
  • Proficient in MS Office Suite and lettings management systems.
  • ARLA/Propertymark qualification desirable.
What We Offer
  • A sociable and dynamic work environment, based in Reading with excellent transport links.
  • Opportunities for growth and development, with a focus on employee well-being and satisfaction.

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